My laptop keeps getting BSoD when playing Sims 3 and Sims Medieval

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My laptop keeps getting BSoD when playing Sims 3 and Sims Medieval

Post by Cris911 on Tue 19 Apr 2011, 16:28

I need to know what i need to do to get these games to work.
My laptop specs are :
Windows 7 Home Premium
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10 GHz 2.10 GHz
Installed Memory (RAM): 3.00GB
System Type: 64-bit OS
Display Adapter: Mobile Intel(R) 4 Series Express Chipset Family

I think it might be the display adapter but i wasn't sure and was wondering if anybody can help out and if so what i need to do to play these games.
Many thanks

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Re: My laptop keeps getting BSoD when playing Sims 3 and Sims Medieval

Post by Adwomin on Tue 19 Apr 2011, 20:19

Hello,

Try to update your graphic card drivers to the latest version and then restart your PC. See if it makes any difference.

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Re: My laptop keeps getting BSoD when playing Sims 3 and Sims Medieval

Post by Cris911 on Wed 20 Apr 2011, 09:15

I have updated it but it says it is already at the best available update

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Re: My laptop keeps getting BSoD when playing Sims 3 and Sims Medieval

Post by Adwomin on Wed 20 Apr 2011, 13:10

Hello,

Then I recommend you contact EA to see if they can guide you. They are the game experts.

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