Will the live support ever return?

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Will the live support ever return?

Post by Sloth Demon on Wed 27 Mar 2013, 21:37

After seeing the donations, and seeing that the donations shut down, i assumed it was enough to continiue it? Will it? Thanks Smile

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Re: Will the live support ever return?

Post by Adwomin on Thu 28 Mar 2013, 22:21

Hello there,

To be honest, the "donations" never was a success. Besides, neither of us earns anything doing this - not even me, lol. (Assuming you all might be thinking I earn tons)

But hey, what do you need money for, when there's love and friendship. Kindness keeps the world spinning.

As for your questions; the Live Support software we used to use - LiveZilla- was awesome, but they started asking money after a while, which is sad. As you know, our budget is tight - there is no budget at all, actually - so we prefer to stick to free solutions. I haven't found a good free Live Support software yet.

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Re: Will the live support ever return?

Post by Sloth Demon on Fri 29 Mar 2013, 09:52

Perhaps we could set up live support sessions with our forum chat box? you automatically disconnect from it if you visit the forums, so it wont bug people who don't want to participate? Maybe make like a sticky topic on times when it's available?

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Re: Will the live support ever return?

Post by Adwomin on Sun 31 Mar 2013, 10:10

Sloth Demon wrote:Perhaps we could set up live support sessions with our forum chat box? you automatically disconnect from it if you visit the forums, so it wont bug people who don't want to participate? Maybe make like a sticky topic on times when it's available?
Hello there,

Of course, that's pretty much what we do at the moment. (Just not with official times)
A "Live Support" is great, because you can help people individually, at the same time.

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