Sims 3 will not work and wont let me re-install. [SOLVED]

View previous topic View next topic Go down

Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Markymark0226 on Tue 31 May 2011, 19:00

SO I have tried several times....
a window pops up and it says existing installed instances detected
select the appropriate application instance to maintain or update.
I looked and sims 3 isnt on there..... the sims 3 file located in the EA folder is gone......
I have no
idea what to do

Markymark0226
Beginner
Beginner

Posts : 5
Points : 2277
Reputation : 0
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Aɾყα on Tue 31 May 2011, 19:22

Have you looked at your control panel? If you haven't, do. See if you can uninstall the program from there. Run something like Ccleaner or tune up to remove traces, then try again.

_________________




"Under sun and sky, we greet you warmly"

avatar
Aɾყα
Forum Administratrix
First Lady of the Forum
Forum Administratrix First Lady of the Forum

Windows version :
  • Windows 8
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Female Posts : 15105
Points : 20008
Reputation : 1430
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Markymark0226 on Tue 31 May 2011, 19:27

what is Ccleaner? are these things i should install? also I did try removing it from uninstall and it wont

Markymark0226
Beginner
Beginner

Posts : 5
Points : 2277
Reputation : 0
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Aɾყα on Tue 31 May 2011, 19:33

Its a tool that helps you remove parts of files like registry entries. Its not something you *should* install but it can come in handy.
Have you tried removing it with control panel? That should work. You can also simply delete your install folder, but I wouldn't recommend that. Not as your best option anyway. But if all else fails, it could help. It leaves you with traces from your previous install though, so its best to look at other options first.


Last edited by Lady ElDi on Tue 31 May 2011, 19:34; edited 1 time in total (Reason for editing : Added more text)

_________________




"Under sun and sky, we greet you warmly"

avatar
Aɾყα
Forum Administratrix
First Lady of the Forum
Forum Administratrix First Lady of the Forum

Windows version :
  • Windows 8
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Female Posts : 15105
Points : 20008
Reputation : 1430
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Markymark0226 on Tue 31 May 2011, 20:42

it still says I cant do it.... I ran the PC Cleaner and tried uninstalling from control panel and I get the same message and window I got i mentioned in my first post

//EDIT

Tried re-installing and it said that a previous version 1.00.631 of the sims is already installed.
this set installs an earlier version of the sims(1.0.615)
you will have to uninstall the previous version before installing this version

Markymark0226
Beginner
Beginner

Posts : 5
Points : 2277
Reputation : 0
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Aɾყα on Tue 31 May 2011, 22:42

Hmm ok I'm at a loss for further advice about uninstalling, I've never experienced a refusal to uninstall as persistent as what you describe.
When you installed it, did you run a "typical" install? That means the game was installed on the C: drive in program files. After that, did you apply all the appropriate cracks&fixes? If you have and its not working still, I'm at a real loss. Hopefully someone else can be of help if that's the case.

_________________




"Under sun and sky, we greet you warmly"

avatar
Aɾყα
Forum Administratrix
First Lady of the Forum
Forum Administratrix First Lady of the Forum

Windows version :
  • Windows 8
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Female Posts : 15105
Points : 20008
Reputation : 1430
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Adwomin on Wed 01 Jun 2011, 23:42

Hello,

Did you try going to: C:\Program Files (x86)\Electronic Arts\The Sims 3 xxx and just deleting the folder manually?

_________________
Bonsoir, friend.


~ Nobody's gril. ~
avatar
Adwomin
free society
free society

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : GTA Series, Cities: Skylines, Prison Architect, Borderlands series
Female Posts : 19211
Points : 1026345
Reputation : 2242
Join date : 2010-03-12
Age : 15
Location : Del Perro Heights

View user profile https://www.games4theworld.org

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Markymark0226 on Thu 02 Jun 2011, 03:57

Hi
I did do that but it still says it's installed on my computer

Markymark0226
Beginner
Beginner

Posts : 5
Points : 2277
Reputation : 0
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Aɾყα on Thu 02 Jun 2011, 09:27

Ok how about searching your pc for files and folders. Search for Sims 3
You should get every file associated with the Sims 3. Delete them from there, then run Ccleaner or Tuneup.

_________________




"Under sun and sky, we greet you warmly"

avatar
Aɾყα
Forum Administratrix
First Lady of the Forum
Forum Administratrix First Lady of the Forum

Windows version :
  • Windows 8
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Female Posts : 15105
Points : 20008
Reputation : 1430
Join date : 2011-05-31

View user profile

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Adwomin on Thu 02 Jun 2011, 12:06

Hello,

Or use Revo Uninstaller. It finds all leftover files and deletes them.

_________________
Bonsoir, friend.


~ Nobody's gril. ~
avatar
Adwomin
free society
free society

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : GTA Series, Cities: Skylines, Prison Architect, Borderlands series
Female Posts : 19211
Points : 1026345
Reputation : 2242
Join date : 2010-03-12
Age : 15
Location : Del Perro Heights

View user profile https://www.games4theworld.org

Back to top Go down

Re: Sims 3 will not work and wont let me re-install. [SOLVED]

Post by Markymark0226 on Thu 02 Jun 2011, 23:11

It WORKED! Very Happy I'm re-downloading now thank you so much!

Admin edit: Problem solved, topic closed. Have fun playing!

- ADMIN

Markymark0226
Beginner
Beginner

Posts : 5
Points : 2277
Reputation : 0
Join date : 2011-05-31

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum