Unable to start game - Service Initialization failed (0x0175dcbb)

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Unable to start game - Service Initialization failed (0x0175dcbb)

Post by Mariloncia on Sun 14 Apr 2013, 21:25

Hi! I have already searched this forum for fixes for this problem, read them, tried the fixes that we're provided but i still cant get the game to run. I installed the base game and the following expansions: world adventures, ambitions, supernatural, seasons and university life. I did everything you guys said on the post about how to install the sims correctly and used your ultimate fix. I still can't get it to work. When I try to open the launcher it says :"There was an error...Please see Log ..."

I don't know what to do. I already re -installed the game a bunch of times and i usually played the game with all the expansions. But then i decided to re.install them on account of the bug in university life and it hasn't work since then. Also, the game is up to date.

Thanks

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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by Mariloncia on Sun 14 Apr 2013, 21:35

and this is my registry:

Spoiler:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Sims]

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3]
"Country"="US"
"SKU"=dword:00000002
"DisplayName"="The Sims™ 3"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3"
"Locale"="en-US"
"Telemetry"=dword:00000001
"InstallStart"=dword:00000000
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3\\Game\\Bin\\TS3.exe"
"ProductID"=dword:000003e9

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3\SOFTWARE]

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3\SOFTWARE\Electronic Arts]

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3\SOFTWARE\Electronic Arts\EA Core]

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3\SOFTWARE\Electronic Arts\EA Core\Installed Games]

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3\SOFTWARE\Electronic Arts\EA Core\Installed Games\sims3_dd]
"lang"="en-US"

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3 Ambitions]
"SKU"=dword:00000002
"Country"="US"
"Telemetry"=dword:00000001
"ErgcRegPath"="Electronic Arts\\Sims\\The Sims 3 Ambitions\\ergc"
"ContentID"="Sims3_EP02_SKU1"
"DisplayName"="The Sims™ 3 Ambitions"
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Ambitions\\Game\\Bin\\TS3EP02.exe"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Ambitions"
"Locale"="en-US"
"ProductID"=dword:00000004
"InstallStart"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3 Seasons]
"SKU"=dword:00000002
"Country"="US"
"Telemetry"=dword:00000001
"ErgcRegPath"="Electronic Arts\\Sims\\The Sims 3 Seasons\\ergc"
"ContentID"="sims3_ep08_sku1"
"DisplayName"="The Sims™ 3 Seasons"
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Seasons\\Game\\Bin\\TS3EP08.exe"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Seasons"
"Locale"="en-US"
"ProductID"=dword:00000010
"InstallStart"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3 Supernatural]
"SKU"=dword:00000002
"Country"="US"
"Telemetry"=dword:00000001
"ErgcRegPath"="Electronic Arts\\Sims\\The Sims 3 Supernatural\\ergc"
"ContentID"="sims3_ep07_dd"
"DisplayName"="The Sims™ 3 Supernatural"
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Supernatural\\Game\\Bin\\TS3EP07.exe"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 Supernatural"
"Locale"="en-US"
"ProductID"=dword:0000000f
"InstallStart"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3 University Life]
"SKU"=dword:00000002
"Country"="US"
"Telemetry"=dword:00000001
"ErgcRegPath"="Electronic Arts\\Sims\\The Sims 3 University Life\\ergc"
"ContentID"="sims3_ep09_sku1"
"DisplayName"="The Sims™ 3 University Life"
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 University Life\\Game\\Bin\\TS3EP09.exe"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 University Life"
"Locale"="en-US"
"ProductID"=dword:00000012
"InstallStart"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Sims\The Sims 3 World Adventures]
"SKU"=dword:00000002
"Country"="US"
"Telemetry"=dword:00000001
"DisplayName"="The Sims™ 3 World Adventures"
"ExePath"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 World Adventures\\Game\\Bin\\TS3EP01.exe"
"Install Dir"="C:\\Program Files (x86)\\Electronic Arts\\The Sims 3 World Adventures"
"Locale"="en-US"
"ProductID"=dword:00000002
"InstallStart"=dword:00000000


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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by invalidusername on Mon 15 Apr 2013, 06:03

Can you run the game fine if you bypass the launcher?
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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by Mariloncia on Mon 15 Apr 2013, 10:07

nope, that's when the error occurs. i cant play the game at all

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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 15 Apr 2013, 13:54

Hello,

You probably forgot to restart the pc after you uninstalled to reinstall. In that case you'll have to reinstall again. I'd recommend using youruninstaller pro (available here) for that.

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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by Mariloncia on Mon 15 Apr 2013, 20:55

I did that and it still didn't work =(

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Re: Unable to start game - Service Initialization failed (0x0175dcbb)

Post by ☠ ~ Aɳɳ ~ ☠ on Tue 16 Apr 2013, 10:46

Hello,

Ok in that case I'd recommend asking Admin to have a look with teamviewer, but I'm not sure when he'll be available.
If you're comfortable with it, you could also have a look at the registry yourself after uninstalling. You can use this video to guide you in the right direction.

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