Blank Screen on Startup.[SOLVED]

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Blank Screen on Startup.[SOLVED]

Post by Chloe-Anne on Sun 14 Apr 2013, 21:36

I don't understand why it's done this all the sudden but when I click play from the launcher or startup from the TS3W or the TS3EP09 file, it'll load a blank screen and nothing more. My PC sounds as it would if it's loading the game and the game acts as if nothing is wrong but it just wont load I can minimize the game click back on it, still blank and I can leave it in the background and hope it'll load an image or the sound but it doesn't. No errors, no crashing, nothing. And between the time it worked last I haven't added, removed, or modified anything. So, I've applied the ultimate fix, manually updated, and followed the steps stated in the sims 3 crashes/freezes desktop fix. I've backed up and removed the Electronic Arts folder in my documents and still nothing has changed...

I don't understand whats going on and I haven't found anyone else with this sort of problem.

I have all EP's and SP's, my PC exceeds the requirements to play this game. It was working perfectly fine last week and I changed nothing between then and now.

I hope someone can help Smile


Last edited by Chloe-Anne on Mon 15 Apr 2013, 20:11; edited 1 time in total

Chloe-Anne
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Re: Blank Screen on Startup.[SOLVED]

Post by Aɾყα on Mon 15 Apr 2013, 11:11

Hello,

Did you change anything about your pc? Like hardware drivers or windows updates?

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Re: Blank Screen on Startup.[SOLVED]

Post by Chloe-Anne on Mon 15 Apr 2013, 11:14

Lady ElDi wrote:Hello,

Did you change anything about your pc? Like hardware drivers or windows updates?

Windows did an update, could that be the cause?

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Re: Blank Screen on Startup.[SOLVED]

Post by Aɾყα on Mon 15 Apr 2013, 11:15

Hello,

You never know with The Sims, try reapplying the manual patch and the crack.

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Re: Blank Screen on Startup.[SOLVED]

Post by Chloe-Anne on Mon 15 Apr 2013, 11:17

Lady ElDi wrote:Hello,

You never know with The Sims, try reapplying the manual patch and the crack.

Okay, but I did apply the manual patch and crack yesterday after the windows update, I'll give it another go Smile

Thank you <3

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Re: Blank Screen on Startup.[SOLVED]

Post by Aɾყα on Mon 15 Apr 2013, 11:20

Hello,

Ok, then it probably doesn't make sense. Any errors from the launcher? Are all your game icons at the bottom of the launcher lit up?

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Re: Blank Screen on Startup.[SOLVED]

Post by Chloe-Anne on Mon 15 Apr 2013, 11:53

Lady ElDi wrote:Any errors from the launcher? Are all your game icons at the bottom of the launcher lit up?



Just tried manual patch and re-applied crack, unfortunately it made no difference. Yeah I don't understand this either Sad
No errors launcher works fine and all icons are highlighted

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Re: Blank Screen on Startup.[SOLVED]

Post by Aɾყα on Mon 15 Apr 2013, 13:51

Hello,

Your image doesn't work for me.
Try reinstalling just the base game. Uninstall, restart the pc, reinstall, then apply the patch and crack.

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Re: Blank Screen on Startup.[SOLVED]

Post by Chloe-Anne on Mon 15 Apr 2013, 19:57

Lady ElDi wrote:Try reinstalling just the base game. Uninstall, restart the pc, reinstall, then apply the patch and crack.

It's still acting the same, the game acts as if nothing is wrong, but theres no image no sound nothing, this is really frustrating it was working fine last week WhatDidUJustCallMe?

//EDIT

I've found the problem, somehow the program changed the resolution to a size my HDTV couldn't read Facepalm , so I changed it via the Options.ini in Documents\Electronic Arts and WALA! image and sound are back and the game is fine.
It's strange how it would just change that, is that meant to happen?

Arg, sorry about all this thank you so much for all your help, much appreciated! Very Happy <3 <3 <3

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Re: Blank Screen on Startup.[SOLVED]

Post by Aɾყα on Mon 15 Apr 2013, 20:26

Hello,

That's weird, but I'm glad you found out.
Don't hesitate to post if you have questions or problems again.
Happy simming The Sims Plumbob 1 topic closed.

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