Photoshop CS6, Import error?

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Photoshop CS6, Import error?

Post by rijahopeahmed on Sat 04 May 2013, 01:16

I really hope this is the right place to put this.

I have Photoshop CS6 Extended and I suddenly got an error while trying to go to File > Import > Video Frames into Layers since I was trying to make gif's. I'm using an .m4v TV episode I got off of iTunes. The error said "This application cannot be used to play this content." and then told me to go open it on iTunes.

The thing is that I've gotten lots of iTunes episodes and done the same with them and I've never gotten this error. This is the first time I got the error. All my other episodes seem to work, but not this one. Does anyone know what the problem may be and/or how I can fix it? Thanks.

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Re: Photoshop CS6, Import error?

Post by Adwomin on Sat 04 May 2013, 18:39

Hello,

I don't know much about Photoshop, but .m4v is indeed an iTunes video format. .m4a is de ringtone format.

What about converting it, prior to importing it? Try converting it to another format.

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Re: Photoshop CS6, Import error?

Post by rijahopeahmed on Sat 11 May 2013, 06:42

Converting it does work, but the quality goes from about 1080p to like 480p... are there any better converters out there?

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Re: Photoshop CS6, Import error?

Post by Adwomin on Sat 11 May 2013, 18:10

Hello,

Which converting software do you use at the moment?
Usually you should be able to choose the settings of the converted file. (E.g. quality)

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