Exception raised

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Exception raised

Post by sandie322 on Sun May 12, 2013 6:21 pm

Hi guys so i have all the exps and base game from gamesfortheworld and ive never gotten anything like this before plz help me out [/url[url=http://www.servimg.com/image_preview.php?i=5&u=17812942]

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Re: Exception raised

Post by Phoebe on Fri May 17, 2013 7:56 am

Hello Sandie,

Sorry for late reply. Please apply these steps and see if the problem continues.

1. repair permissions
/Applications/Utilities/Disk Utility, "Repair Permissions"
2. delete preferences
/Users//Library/Preferences/The Sims 3 Preferences folder
3. delete caches:
/Library/Caches/
/Users//Library/Caches/

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Re: Exception raised

Post by sandie322 on Fri May 31, 2013 10:54 pm

this didn't work for me, i tryed it though!

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Re: Exception raised

Post by Shamrock on Sat Jun 01, 2013 7:49 am

If you press no, what happens (and yes)?

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Re: Exception raised

Post by sandie322 on Sun Jun 30, 2013 7:40 pm

causes a crash either answer

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Re: Exception raised

Post by Phoebe on Mon Jul 01, 2013 9:55 am

Hello,

At this point clicking Yes or No doesn't matter on Macs. Mostly it's an unsolvable problem for Mac users Sandie :/ But you need to try everything before jumping this conclusion. Please read this page about possible solutions.

I hope it helps.

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Re: Exception raised

Post by sandie322 on Wed Jul 03, 2013 1:40 am

ok so i tried what it says above but now i can't install my sims3packages anymore its says error system failure,it also removed all the content i got from other expansions what should i do? It also keeps giving me the message "System API failed please call customer support" I have also reinstalled twice same result HELP Plz:FUU:

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Re: Exception raised

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