Exception raised

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Exception raised

Post by sandie322 on Sun 12 May 2013, 11:21

Hi guys so i have all the exps and base game from gamesfortheworld and ive never gotten anything like this before plz help me out [/url[url=http://www.servimg.com/image_preview.php?i=5&u=17812942]

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Re: Exception raised

Post by Phoebe on Fri 17 May 2013, 00:56

Hello Sandie,

Sorry for late reply. Please apply these steps and see if the problem continues.

1. repair permissions
/Applications/Utilities/Disk Utility, "Repair Permissions"
2. delete preferences
/Users//Library/Preferences/The Sims 3 Preferences folder
3. delete caches:
/Library/Caches/
/Users//Library/Caches/

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Re: Exception raised

Post by sandie322 on Fri 31 May 2013, 15:54

this didn't work for me, i tryed it though!

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Re: Exception raised

Post by Shamrock on Sat 01 Jun 2013, 00:49

If you press no, what happens (and yes)?

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Re: Exception raised

Post by sandie322 on Sun 30 Jun 2013, 12:40

causes a crash either answer

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Re: Exception raised

Post by Phoebe on Mon 01 Jul 2013, 02:55

Hello,

At this point clicking Yes or No doesn't matter on Macs. Mostly it's an unsolvable problem for Mac users Sandie :/ But you need to try everything before jumping this conclusion. Please read this page about possible solutions.

I hope it helps.

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Re: Exception raised

Post by sandie322 on Tue 02 Jul 2013, 18:40

ok so i tried what it says above but now i can't install my sims3packages anymore its says error system failure,it also removed all the content i got from other expansions what should i do? It also keeps giving me the message "System API failed please call customer support" I have also reinstalled twice same result HELP Plz:FUU:

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