Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

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Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by iamomnipotentxd on Wed 22 May 2013, 15:09

The screen just remain in black whenever i start the game then when I press alt+tab it showed this message
"Unable to start the game Service initialization failed (0x039e8474)"

I did a search on this and i found this solution
http://games4theworld.bestgoo.com/t4106-service-initialization-failed-0x039e8474-solved

but after doing this (without updating since it said it was up to date and the only expansion i installed was town stuff) after the launcher it showed me a message saying
"can't connect to ea download manager"

then the same problem happened but it showed different characters (0x024e424f)

I have origins installed
My OS is windows 7
This error happened even before i had the chance to install expansions
I have uninstalled this game in the past (base game alone) and is now trying to play it again
I already cleaned my registry any sign of previous installation have been cleared up


Please help Very Happy


-Edit
nevermind the "can't connect to ea download manager" i got it fixed Smile
oh and i have reinstalled numerous times


Last edited by iamomnipotentxd on Wed 22 May 2013, 15:14; edited 1 time in total

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by Shamrock on Wed 22 May 2013, 15:15

Which crack have you used?

And please do not double post, edit your post like you did before.

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by iamomnipotentxd on Wed 22 May 2013, 19:44

sorry for the double post won't happen again

I'm using the crack from the ultimate fix

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by The_gh0stm4n on Wed 22 May 2013, 19:52

@iamomnipotentxd wrote:sorry for the double post won't happen again

I'm using the crack from the ultimate fix

If you have Origin installed, then try putting the crack into Program files/Origin Games/Sim 3/Game/Bin.
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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by Shamrock on Wed 22 May 2013, 19:57

Don't worry, it's fine! Wink
Ok. Do you have mods installed? Any custom content?
Please go to My Documents and rename the folder "Electronic Arts" (add something at the end for example).
Then restart the game. Does it work?

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by iamomnipotentxd on Wed 22 May 2013, 20:16

Carlos G. wrote:

If you have Origin installed, then try putting the crack into Program files/Origin Games/Sim 3/Game/Bin.


I only installed Origins for the ultimate fix I didn't get the game from it
so I only have "origin" directory

thanks though

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by The_gh0stm4n on Wed 22 May 2013, 20:25

@iamomnipotentxd wrote:

I have uninstalled this game in the past (base game alone) and is now trying to play it again
I already cleaned my registry any sign of previous installation have been cleared up


Please help Very Happy

How did you actually uninstall the games ? I suggest you have a look at this article here: http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall
Try deleting the registry keys manually.

//EDIT
And make sure to have the latest Windows and .NET framework updates too.



Last edited by Carlos G. on Wed 22 May 2013, 20:35; edited 1 time in total
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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by iamomnipotentxd on Wed 22 May 2013, 20:29

@Shamrock wrote:Don't worry, it's fine! Wink
Ok. Do you have mods installed? Any custom content?
Please go to My Documents and rename the folder "Electronic Arts" (add something at the end for example).
Then restart the game. Does it work?

Err this is embarrassing i didn't quite get you i should rename the folder "Electronic Arts" to what? what should I add?

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by The_gh0stm4n on Wed 22 May 2013, 20:35

@iamomnipotentxd wrote:
Err this is embarrassing i didn't quite get you i should rename the folder "Electronic Arts" to what? what should I add?

Shamrock was talking about the folder with the name "The Sims 3". This folder is in My documents/Electronic Arts/. If you "rename" that folder (into whatever you want, for example like this here: "The Sims 3_") it will be "deactivated", if you wish. This is what we always recommend if someone has in-game problems.

However, if you never really "started" the game, there will be no such folder, so in that case don't be surprised if it isn't there
Wink.
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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by iamomnipotentxd on Wed 22 May 2013, 20:40

I'm not really that much experienced in forums so i was messing around clicking stuff and i think i accidentally voted down shamrock's post! I'm sooooo sorry i didn't mean to!

also i tried out that thanks button i was planning to thank both of you but it's only allowed on one post?!

Uhm.. okay back to the topic
okay okay I'll try that thanks

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Re: Unable to start the game Service initialization failed (0x039e8474) and (0x024e424f)

Post by Shamrock on Wed 22 May 2013, 20:46

Yeah, don't worry, we don't really use those things...
We're just here to help, so it doesn't really matter who you thank as long as your problem is solved!

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