First time playing and can't start a new game

View previous topic View next topic Go down

First time playing and can't start a new game

Post by ankica on Wed Jun 19, 2013 7:57 pm

Hello,(please excuse me for my bad english)
I nicely followed instructions to ''how to download sim 3 and expansions''...SO,,I have installed following expansions and stuffs:Ambitions,Supernatural,Seasons,70s&80s&90s , Katty Perry ,High end loft, Master suite and diesel stuff.My problem is after  I have installed it, i started the game but when i come to the part when I have to choose a town(and make sims),there is no picture(to choose towns) and button ''start a new game'' turns grey. AND there is no option to choose from...HELP, I re-installed it like 4 times and it goes the same. No

INFO:
I run windows XP
Graphic card:NVIDIA GeForce GT 220

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Wed Jun 19, 2013 9:01 pm

What version is your game? Hover over the base game icon in the launcher...

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Wed Jun 19, 2013 9:06 pm

It is 1.50, I used the fix and updater from this site..

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Wed Jun 19, 2013 9:13 pm

Ok, let's try something.
First, go to Documents\Electronic Arts. Copy the "The Sims 3" folder to your desktop. Rename the original one to "The Sims 3_Backup".
Then restart your game.
Is the error gone now?

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Wed Jun 19, 2013 9:40 pm

Sorry, didn't help. Should I restart my Comp?

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Wed Jun 19, 2013 9:51 pm

No need for now.
Please check your graphic card is up to date...

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by The_gh0stm4n on Wed Jun 19, 2013 10:28 pm

ankica wrote:Hello,(please excuse me for my bad english)
I nicely followed instructions to ''how to download sim 3 and expansions''...SO,,I have installed following expansions and stuffs:Ambitions,Supernatural,Seasons,70s&80s&90s , Katty Perry ,High end loft, Master suite and diesel stuff.My problem is after  I have installed it, i started the game but when i come to the part when I have to choose a town(and make sims),there is no picture(to choose towns) and button ''start a new game'' turns grey. AND there is no option to choose from...HELP, I re-installed it like 4 times and it goes the same. No

INFO:
I run windows XP
Graphic card:NVIDIA GeForce GT 220

Hello,

What is the language of your game ?

Right now we seem to have lots of people (with non-English language versions of the game) who have similar problems.

If it's not in English, then you can try un-installing again, but when you re-install the base game, select "English". And when you install the expansions, you will not get a "language option" when installing the game (= the expansions will automatically have "English" as their language).

See if this changes anything.

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14434
Points : 19158
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Wed Jun 19, 2013 11:03 pm

Shamrock wrote:No need for now.
Please check your graphic card is up to date..


Last update was 14.3.2013. Should I update it?


//EDIT

Carlos G. wrote:
ankica wrote:Hello,(please excuse me for my bad english)
I nicely followed instructions to ''how to download sim 3 and expansions''...SO,,I have installed following expansions and stuffs:Ambitions,Supernatural,Seasons,70s&80s&90s , Katty Perry ,High end loft, Master suite and diesel stuff.My problem is after  I have installed it, i started the game but when i come to the part when I have to choose a town(and make sims),there is no picture(to choose towns) and button ''start a new game'' turns grey. AND there is no option to choose from...HELP, I re-installed it like 4 times and it goes the same. No

INFO:
I run windows XP
Graphic card:NVIDIA GeForce GT 220

Hello,

What is the language of your game ?

Right now we seem to have lots of people (with non-English language versions of the game) who have similar problems.

If it's not in English, then you can try un-installing again, but when you re-install the base game, select "English". And when you install the expansions, you will not get a "language option" when installing the game (= the expansions will automatically have "English" as their language).

See if this changes anything.


I have already installed it in English..

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by The_gh0stm4n on Wed Jun 19, 2013 11:32 pm

@ ankica:

Did you download your games from "Games4TheWorld" ?

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14434
Points : 19158
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Thu Jun 20, 2013 9:32 am

Yes I did..From Pirate bay site

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Thu Jun 20, 2013 9:54 am

What is your graphic card?
If there is a button to update your graphic card, please do!

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Thu Jun 20, 2013 11:15 am

I update it to 21.3.2013. I tried to update it again but it can't go further.

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Thu Jun 20, 2013 11:19 am

We're talking about the graphic card, right? Not the game?
If so, does your game work now?

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Thu Jun 20, 2013 11:45 am

Yes, I update it( I went control panel >system>hardware>device manager and there I found my graphic card and update it). And no, my game does not work, still  the same problem No

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Thu Jun 20, 2013 12:01 pm

Do you mind using team viewer?

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by ankica on Thu Jun 20, 2013 12:17 pm

what is team viewer and how to use it? Embarassedconfused

EDIT:
I tried to install it but my AVG antivirus says its virus, so I can't install it.confused

ankica
Beginner
Beginner

Windows version :
  • Windows XP

System architecture :
  • 32 bits (x86)

Male Posts : 8
Points : 1592
Reputation : 0
Join date : 2013-06-19
Age : 25
Location : Croatia

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Thu Jun 20, 2013 12:21 pm

It is a software to enable remote control on a pc.
I can help you in an hour, we can do a session if you want. You need to download the software from their website. Then you don't need to install it (clicking run will do).
Then I will need your ID and password session (showing on the app main screen, and changing every time you run the app), that you can send me through PM.
If you agree to do it, I would explain every thing I do before doing it so you know what I do with your pc! Wink

//EDIT: Helped through Team Viewer: the problem was that all games were not installed in the same folder.
Problem seems solved now!

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by The_gh0stm4n on Fri Jun 21, 2013 7:20 am

Shamrock wrote:
//EDIT: Helped through Team Viewer: the problem was that all games were not installed in the same folder.
Problem seems solved now!

Hello,

Just a quick question: what do you mean by "not in the same folder" ? Do you mean not all of the files were in C:\Program files\Electronic Arts ?

If yes, until now I thought this doesn't matter - you could even have some expansions on external hard-drives, as long as the drive letter doesn't change itself (by plugging out the drive, a power outage, etc.); but OK...

I think we should leave that topic open for a while.

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14434
Points : 19158
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by Shamrock on Fri Jun 21, 2013 9:39 am

No, she had everything in D:\Ingre, but then base game was installed in D:\Ingre\Thesims3, ambitions and all were in D:\Ingre\sims3 expansions, and so on...

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5941
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: First time playing and can't start a new game

Post by The_gh0stm4n on Fri Jun 21, 2013 9:42 am

Shamrock wrote:No, she had everything in D:\Ingre, but then base game was installed in D:\Ingre\Thesims3, ambitions and all were in D:\Ingre\sims3 expansions, and so on...

Shocked now I'm a bit surprised; unless you really change the installation path, all games should be installed in their right sections. OK, maybe if you download the games from other uploaders, then there might be issues with the filepath (I had this once with "Supernatural")...

Alright, then Very Happy.

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14434
Points : 19158
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum