Update error.

View previous topic View next topic Go down

Update error.

Post by Emmyy on Mon 24 Jun 2013, 16:04

Ummm I tried to update my client via the launcher, never worked, had that error, then when I came on here to look for answers, people said to download the manual patch and try that, well I tried that, and it came up with " the installed version of the application oculd not be determined. the setup will now terminate."

I spent hours trying to find an answer as to why this was happening, I found that you had to remove all mods and cc's, but I never really had any mods, so I took the cc's out.. and tried again, still didn't work, so I downloaded the ultimate fix like everyone on here keeps saying, and then I tried, and it STILL didn't work... I don't really want to have to re download every game to re-install as I haven't been on this laptop long, it's my other halfs, mine broke a week ago, so I installed all the sims on here about a week-ish ago now, I downloaded all my sims games from you guys.

Please help, I did post about 2-3 days ago on your facebook page but never really got an answer about what was going on.

Thanks.

Emmyy
Beginner
Beginner

Posts : 4
Points : 1814
Reputation : 0
Join date : 2012-09-09

View user profile

Back to top Go down

Re: Update error.

Post by Shamrock on Mon 24 Jun 2013, 16:08

Any saved games or items you wish to keep?

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
Forum Moderator
Taking care of the Forum
Forum Moderator Taking care of the Forum

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5882
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: Update error.

Post by Emmyy on Mon 24 Jun 2013, 16:11

Yeah, well, not saved game but a sim I have, which I'm in the process of getting and saving somewhere else lol...

So there is no other way of fixing this?

Emmyy
Beginner
Beginner

Posts : 4
Points : 1814
Reputation : 0
Join date : 2012-09-09

View user profile

Back to top Go down

Re: Update error.

Post by Shamrock on Mon 24 Jun 2013, 16:13

Yes. Once your sim is saved, delete the folder Documents\Electronic Arts\The Sims 3.
Then restart your game and see if it helps...

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
Forum Moderator
Taking care of the Forum
Forum Moderator Taking care of the Forum

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5882
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: Update error.

Post by Emmyy on Mon 24 Jun 2013, 16:23

Alright I'll try it and let you know.

Emmyy
Beginner
Beginner

Posts : 4
Points : 1814
Reputation : 0
Join date : 2012-09-09

View user profile

Back to top Go down

Re: Update error.

Post by Shamrock on Mon 24 Jun 2013, 16:43

Please do!

_________________
Have some tea, and take care!
Best regards,

Shamrock  





Please PM or e-mail me for any help or advice!
avatar
Shamrock
Forum Moderator
Taking care of the Forum
Forum Moderator Taking care of the Forum

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 64 bits (x64)

Favourite games : The Sims 3 (series), Warcraft III, Civilization V, Vampire Bloodlines, Football Manager 2012, Pokemon games
Male Posts : 3265
Points : 5882
Reputation : 381
Join date : 2012-03-06
Location : On the slim border between sane and insane

View user profile

Back to top Go down

Re: Update error.

Post by Emmyy on Mon 24 Jun 2013, 20:43

Yeah it didn't work so I'm currently re-downloading each game and re-installing. 

Thanks anyway ><

Emmyy
Beginner
Beginner

Posts : 4
Points : 1814
Reputation : 0
Join date : 2012-09-09

View user profile

Back to top Go down

Re: Update error.

Post by BuffyTVS22 on Mon 24 Jun 2013, 21:35

IM having the same issue, not sure how to go about fixing it.

BuffyTVS22
Posting Nerd
Posting Nerd

Windows version :
  • Windows 8

System architecture :
  • 64 bits (x64)

Favourite games : Sims 3, Sim City, Final Fantasy, Diablo 2, League of Legends
Female Posts : 58
Points : 2432
Reputation : 2
Join date : 2011-03-14
Age : 35
Location : Chicago IL

View user profile

Back to top Go down

Re: Update error.

Post by BuffyTVS22 on Mon 24 Jun 2013, 21:38

and I deleted the file you said to delete. Still having the issue. Any advice? Sad

BuffyTVS22
Posting Nerd
Posting Nerd

Windows version :
  • Windows 8

System architecture :
  • 64 bits (x64)

Favourite games : Sims 3, Sim City, Final Fantasy, Diablo 2, League of Legends
Female Posts : 58
Points : 2432
Reputation : 2
Join date : 2011-03-14
Age : 35
Location : Chicago IL

View user profile

Back to top Go down

Re: Update error.

Post by BuffyTVS22 on Mon 24 Jun 2013, 21:57

I should also add that this happened when I tried to install University life as well. I never got that working and gave up and moved onto the new Simcity Smile. Now I miss my Sims, and I want them back! Help me lovely Moderators! I'll do your dishes for a whole MONTH! <3

BuffyTVS22
Posting Nerd
Posting Nerd

Windows version :
  • Windows 8

System architecture :
  • 64 bits (x64)

Favourite games : Sims 3, Sim City, Final Fantasy, Diablo 2, League of Legends
Female Posts : 58
Points : 2432
Reputation : 2
Join date : 2011-03-14
Age : 35
Location : Chicago IL

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum