black screen since downloaded island paradise (sims 3). [SOLVED]

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black screen since downloaded island paradise (sims 3). [SOLVED]

Post by leila90 on Thu 27 Jun 2013, 17:05

Right Im no stranger to downloading sims games, Ive downloaded every Sims 3 from you apart from the base game, and I thank you hugely you all do a great job Very Happy
Anyway since I downloaded island paradise, I did everything correct even manually updated It, anyway when I go to play I get a black screen and my mouse Is forever loading, the longest I waited was 20 mins!!!
Im so desperate to play NoNo

Please someone help me, It seems Im the only one with this problem No
I feel stupid asking for help.

Thanks
Leila xx

Helper edit: Topic moved to "The Sims (3) in-game problems".

- Carlos G.
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by The_gh0stm4n on Thu 27 Jun 2013, 17:29

@leila90 wrote:Right Im no stranger to downloading sims games, Ive downloaded every Sims 3 from you apart from the base game, and I thank you hugely you all do a great job Very Happy
Anyway since I downloaded island paradise, I did everything correct even manually updated It, anyway when I go to play I get a black screen and my mouse Is forever loading, the longest I waited was 20 mins!!!
Im so desperate to play NoNo

Please someone help me, It seems Im the only one with this problem No
I feel stupid asking for help.

Thanks
Leila xx

Hello there,

OK, at first you might try this here: http://games4theworld.bestgoo.com/t1171-must-read-how-to-install-the-sims-3-correctly

Repeat the steps 2 -4. This means: re-apply that "manual patch", then re-apply the "Ultimate fix".

If that doesn't help try this: go to My Documents/Electronic Arts/ and RENAME the folder "The Sims 3", in any way you like (example: "The Sims 3_backup").

Then start the game and see if this changes anything.

Also: what about your latest Windows updates and especially your graphics driver updates ? Are they all up-to-date ?

By any chance, are you playing that game on a laptop computer ?
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by leila90 on Thu 27 Jun 2013, 17:37

sorry Carlos I had to see to my daughter, anyway I will try the ultimate fix and do the manual patch again and rename the folder Smile
Also Im using a hp pavillion laptop
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by The_gh0stm4n on Thu 27 Jun 2013, 17:41

@leila90 wrote:sorry Carlos I had to see to my daughter, anyway I will try the ultimate fix and do the manual patch again and rename the folder Smile
Also Im using a hp pavillion laptop

No problem, as long as I'm online I don't really care, Wink but I have to log off again soon.

Until I'm back online, please try my suggestions. And: you could also post some system information about your laptop, especially your graphics card(s).

Good luck for now ! Wink
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by leila90 on Thu 27 Jun 2013, 17:44

Thanks Im just downloading the fix as we speak

thanks again
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by Aɾყα on Sat 29 Jun 2013, 13:00

 Hello,


Please let us know the result.

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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by leila90 on Sat 29 Jun 2013, 13:56

wooooh hoooo its fixed!!!!! someone on the chatbox, oh I wish I knew his name he was my life saver!!!!! he told me to watch a video tutorial from you guys and it works!!!!
Im downloading lots of sims and houses as we speak im super excited!!!!
you guys are the best!!!!!!!!!!!!!!!!!!!!!!!!!
xxxxxxx
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Re: black screen since downloaded island paradise (sims 3). [SOLVED]

Post by Aɾყα on Mon 01 Jul 2013, 10:17

Hello,


Good to hear that.
Don't hesitate to post if you have questions or problems again.
Happy simming The Sims Plumbob 1 topic closed.

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