Sims 3 can't start a new game

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Sims 3 can't start a new game

Post by ThatThar on Tue 02 Jul 2013, 22:54

I've had TS3 on my computer for a few weeks now. It worked flawlessly. Last night, I decided that I wanted some expansions so I downloaded Ambitions, University Life, and the ultimate fix (all uploaded by G4TW). After following every last instruction, I completed the downloading, installation, and cracking of my new expansions. I started TS3 through the launcher (I've tried via TSW.exe too) and all went smoothly as can be. When it got the main menu where you choose between starting a new game and loading a previous save, none of my previous saves were listed. I though "hey, no big deal. I'll start again, I didn't get very far anyways". So, I clicked the dropdown menu to select a town and it shows the spots where Sunset Valley and Twinbrook (the two towns I have) should be, but the names aren't there and the spaces can't be clicked. When I click the "New Game" button, it turns grey. When I click "Play", nothing happens. What can I do to get my game to run?

Below is a screenshot of the problem.

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Re: Sims 3 can't start a new game

Post by Shamrock on Tue 02 Jul 2013, 23:00

Please try this topic!

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Re: Sims 3 can't start a new game

Post by ThatThar on Tue 02 Jul 2013, 23:08

Is there a difference between the value reading en-US and EN-us?

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Re: Sims 3 can't start a new game

Post by Shamrock on Tue 02 Jul 2013, 23:10

en-US is fine, it is what I have!

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Re: Sims 3 can't start a new game

Post by ThatThar on Tue 02 Jul 2013, 23:19

Mine has been at en-US and it still doesn't work after switching it to EN-us

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Re: Sims 3 can't start a new game

Post by Shamrock on Tue 02 Jul 2013, 23:21

Ok, any Mods?
Any saved item/game you want to keep?

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Re: Sims 3 can't start a new game

Post by ThatThar on Tue 02 Jul 2013, 23:42

I'm using a few mods and there's no saved games that it would kill me to lose. Should I try removing the mod folder?

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Re: Sims 3 can't start a new game

Post by Shamrock on Tue 02 Jul 2013, 23:46

Delete the folder Documents\Electronic Arts\The Sims 3.
Then start your game...

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Re: Sims 3 can't start a new game

Post by Joker on Wed 03 Jul 2013, 00:00

ThatThar wrote:there's no saved games that it would kill me to lose

I like this part.


And to make what Shamrock said clearer:


Delete the folder ''Electronic Arts'' from ''My Documents''.

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Re: Sims 3 can't start a new game

Post by ThatThar on Wed 03 Jul 2013, 00:13

Deleting just The Sims 3 and deleting all of Electronic Arts from My Documents still doesn't fix it

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Re: Sims 3 can't start a new game

Post by ThatThar on Wed 03 Jul 2013, 02:57

I've tried updating from 1.50 to 1.55 to see if that would fix it. Every time I try, it makes it mostly through the updating until close to the end when I get an "Update Error: Invalid File Found" error. Could this be part of the problem?

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Re: Sims 3 can't start a new game

Post by J.T. on Wed 03 Jul 2013, 07:07

ThatThar wrote:I've tried updating from 1.50 to 1.55 to see if that would fix it. Every time I try, it makes it mostly through the updating until close to the end when I get an "Update Error: Invalid File Found" error. Could this be part of the problem?

Hello,

Please try the manual patch.

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Re: Sims 3 can't start a new game

Post by Shamrock on Wed 03 Jul 2013, 09:46

Or use the tool I developed. See this topic.

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Re: Sims 3 can't start a new game

Post by J.T. on Wed 03 Jul 2013, 10:00

Hello,



Please make sure your SKU value is correct.



To check,

(1) Open registry editor (regedit)

(2) In the menu, double-click the following: Computer >> HKEY_LOCAL_MACHINE >> SOFTWARE >> Sims >> The Sims 3 >> SKU

(3) A panel will pop up. In the value data blank, type 7 (it means worldwide) and then click Ok.

(4) Check if the following SKUs are 1: HKEY_LOCAL_MACHINE >> SOFTWARE >> Sims >> The Sims 3 (the expansion packs you have installed)>> SKU (except for The Sims 3 World Adventures. It's 2)
(5) Restart the computer after you are done.

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Re: Sims 3 can't start a new game

Post by ThatThar on Wed 03 Jul 2013, 21:58

After a complete re-install of the base game and all of the expansions, I've gotten it to work.

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Re: Sims 3 can't start a new game

Post by Shamrock on Wed 03 Jul 2013, 23:13

Nice to hear!
Anything else we can help you with?

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