"Sims 3 has stopped working." HELP tried everything!

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"Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 22:09

I have downloaded all the expansions (except IP) from G4TW and when I go to launch from ts3w or the launcher it it goes to a black screen like it is trying to start up but then says "The sims 3 has stopped working"
I tried the ultimate fix (twice) and my game is updated to the latest update via the manual updater.


I have no custom content or mods.


I have already tried all of this stuff "http://games4theworld.bestgoo.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-29-09-2012"


HELP!

//EDIT:  

//EDIT2: 

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:16

Are you sure you applied the Ultimate Fix correctly?
If your Windows is in English, you can try my latest tool that will automatically apply it for you.
See this topic!

//EDIT: Oh, and please try not to double-post. We will come to your help!

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:34

Trying your tool now. It did give me an error at the beginning saying it didn't have permission for my Sims base game. I clicked continue and it hasn't had any other issues yet.

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:37

What was the error exactly?
Tell me the result...

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:41

This is what the "details" of the error reads. Had to restart it because I accidentally closed it when I meant to minimize it.


See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.Delete(String path)
   at WindowsFormsApplication2.Form1.button2_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0



edit// Now it seems frozen at about 1/5th of the way loaded. IDK how long it usually takes...


Last edited by NurseJade on Wed 03 Jul 2013, 23:43; edited 1 time in total

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:42

mmmmh ok
Try to run the tool as Administrator. Does it help?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:43

Lemme try that real quick

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:45

Please do!

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:47

Okay so your fixer ran its course and then tried to launch the game. Same error. The screen goes black like it wants to start, then I get an hourglass cursor for about 60 seconds then it shuts off and says "Sims 3 has stopped working" Sad

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:49

Then it is not a Fix problem.
Is yur game up to date? What's the version? (hover over the base game icon, you should get something like 1.XX...)

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:52

The file version number?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:54

Well it should be 1.55.4...
Maybe it's 1.50... or 1.0?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Wed 03 Jul 2013, 23:57

my TS3.exe reads 0.1.0.1089
Then my TS3W.exe says 0.2.0.188
IDK if I am looking in the right place though :-/

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Wed 03 Jul 2013, 23:58

Oh sorry, wasn't clear enough. Hover over the base game icon at the bottom of the Launcher. Then it will appear! Wink

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 00:04

Uhm, after I ran your fixer tool thing most of my icons on the launcher are inactive. (idk if thats the word...) When I hover over the base game it kinda grayed out and says 0.0.0.0. The only ones that appear to be installed are World Adventures through Outdoor Living Stuff. It wasn't like that before...

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Thu 04 Jul 2013, 00:07

Yes, indeed that is weird.
Ok, let us do something:
¤ Run the tool with the first button only, then re apply the Manual Patch
¤ Get the latest Ultimate Fix, and only click the second button of the tool.
Does this help?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 00:09

Alright give me a moment!

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 00:12

Okay, got at error with the tool. It says "It seems some game files are missing! (base) and then it has the file path to my TS3.exe

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 00:19

It was just there a moment ago when you asked about versions. Why would it have disappeared?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by invalidusername on Thu 04 Jul 2013, 02:54

Try applying the manual patch again. That will usually fix the grey icons.
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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Thu 04 Jul 2013, 10:25

Ok, the problem is this: with the Access error earlier, it probably didn't replace the files correctly...
Open the Ultimate Fix, and take the TS3.exe file from the Base Game folder, copy it to the base game installation folder (where the tool says it's missing).
Then try again Wink

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 15:40

Manual updated again. Icons are back.
Ran tool again. Still crashing.

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Thu 04 Jul 2013, 15:45

And icons are still there?

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by NurseJade on Thu 04 Jul 2013, 15:56

Icons are back now, yes.

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Re: "Sims 3 has stopped working." HELP tried everything!

Post by Shamrock on Thu 04 Jul 2013, 16:07

Ok, then Did you add your game to the DEP?

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