sims 3 supernatural crashing

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sims 3 supernatural crashing

Post by Eadin on Sat 13 Jul 2013, 01:42

So, my game craches after a few minutes of actually playing. I tried everything in the sims 3 crashing to desktop thread and it doesn't work. I uninstalled paradise island after checking if my computer could run it (it couldn't), but it said my computer can run supernatural. I don't get a warning or error message, it just closes back to the desktop. I have a windows xp, btw, and don't use any mods. Please help?

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Re: sims 3 supernatural crashing

Post by J.T. on Sat 13 Jul 2013, 05:58

Hello,

Can you try this?

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Re: sims 3 supernatural crashing

Post by Eadin on Sat 13 Jul 2013, 09:16

Hi

Yes, I did try all those things except for the DEP as there were no instructions for XP.

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Re: sims 3 supernatural crashing

Post by ☠ ~ Aɳɳ ~ ☠ on Sat 13 Jul 2013, 13:51

Hello,


To use the DEP in XP, open your start menu en right-click "My Computer", and go to "Properties". 
From the window that pops up, choose the "Advanced" tab and go to "Performance" settings.
There, click the "Data Execution Prevention" tab and add all the games .exe's. After you finish adding all of them, click "Apply" and "Ok".




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Re: sims 3 supernatural crashing

Post by Eadin on Sat 13 Jul 2013, 23:21

Okay, thank you. I will try to do that as soon as I get home and will let you know if it works.
A different question: I also have a Macbook Pro. Will your sims 3 downloads work on it too? (I have the latest version)

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Re: sims 3 supernatural crashing

Post by J.T. on Sun 14 Jul 2013, 10:37

Hello,

Yes, it does work on Mac. Keep in mind that you should download mac version manual patch and Ultimate Fix, instead of PC version.

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Re: sims 3 supernatural crashing

Post by Eadin on Sun 14 Jul 2013, 11:49

Ok, thanks. I will report back with the results. 
Thank you for your help Smile

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 10:48

Okay, so I added all the exe files into the DEP and now it gives an error message saying it can't start the game Sad
Also, not sure if it's relevant, but I installed the game on my D: drive because it had more room...

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Re: sims 3 supernatural crashing

Post by J.T. on Tue 16 Jul 2013, 11:17

Hello,


What is the error message?
 

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 11:32

It said "Game could not start. Initialization of service failed"(0x0175dcbb)
(translated from Dutch)

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Re: sims 3 supernatural crashing

Post by J.T. on Tue 16 Jul 2013, 11:48

Hello,

You have uninstalled The Sims 3: Island Paradise right? Then you can do the following to clean the registry:
(1) Launch the registry editor by typing regedit at the start menu and pressing enter.
(2) In the editor, go to HKEY_LOCAL_MACHINE >> SOFTWARE >> Sims and delete any expansion packs' registries that have been uninstalled.
(3) Run the game to see if it works.

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 11:59

I just uninstalled Supernatural to see if it would fix things, but I get the same error... Can I still clean the registry like that now that I have uninstalled Supernatural?

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Re: sims 3 supernatural crashing

Post by J.T. on Tue 16 Jul 2013, 12:00

Hello,

Do you have any other expansion packs that are not uninstalled?

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 12:01

I still have Pets, Late Night, Generations and Town life stuff

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Re: sims 3 supernatural crashing

Post by J.T. on Tue 16 Jul 2013, 12:09

Hello,

Then clear The Sims 3: Supernatural and The Sims 3: Island Paradise regitries or any other registries (expansion packs) that you have uninstalled. Afterwards, reinstall them and follow step 2-4 of this again.

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 12:48

Okay, I cleaned the registries and the game works again. Now I'll try installing the sims 3: Supernatural and Island Paradise again and see how that works. Thanks in advance, at least I can still play Pets etc again. Smile

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 14:20

Okay, so I re-installed Supernatural and it crashed as soon as I started playing with a family...

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Re: sims 3 supernatural crashing

Post by Shamrock on Tue 16 Jul 2013, 14:53

To see whether you applied the Ultimate Fix correctly, please use my new tool: see this topic.

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 15:47

Okay, I'll try that

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Re: sims 3 supernatural crashing

Post by Shamrock on Tue 16 Jul 2013, 17:16

Please do, and tell us how it went.

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Re: sims 3 supernatural crashing

Post by Eadin on Tue 16 Jul 2013, 19:33

It won't work, my system is in Dutch..

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Re: sims 3 supernatural crashing

Post by Shamrock on Wed 17 Jul 2013, 10:50

Oh snap...

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Re: sims 3 supernatural crashing

Post by Eadin on Wed 17 Jul 2013, 11:12

My mother has asked me to remove the sims from our computer because the games were slowing it down, so I'll just try and instal the games on my macbook. Thanks for trying to help me, I think my computer was probably just a bit too old to be able to handle them Smile

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Re: sims 3 supernatural crashing

Post by Shamrock on Wed 17 Jul 2013, 11:25

Cool no pb.
Be sure to follow the Mac install guide! Good luck!

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