Game crashes when loading neighbourhood

View previous topic View next topic Go down

Game crashes when loading neighbourhood

Post by Doowrtje on Mon 15 Jul 2013, 04:33

I'm becoming a little bit desperate here :(I've never signed up for a forum because usually I can figure out solutions myself, but I've been sitting behind my computer wasting my time on that stupid Sims 3 for so long I am coming here to ask for your help...

I've recently installed Windows 7 Ultimate 64-bit on my pc. I've had Windows XP 32-bit on the same pc before and the Sims 3, along with all the expansions, worked fine. I've installed the Sims 3 + all expansions and stuff packs again, but everytime I want to start a new game, the game crashes when loading the neighbourhood. My monitor says 'no signal', but it seems like the game is running on my pc because the music remains and my pc doesn't shut off. I have to force it to shut off because I can't do anything.
I've had a good search on the forums and tried reinstalling, I've followed your guide on 'how to install the sims 3 correctly' + I don't have any custom content installed.. I don't know what to do.

Here's my DxDiag:

------------------
System Information
------------------
Time of this report: 7/15/2013, 11:23:25
       Machine name: DOREEN-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
           Language: Dutch (Regional Setting: Dutch)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 04/08/09 20:45:55 Ver: 08.00.14
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (2 CPUs), ~2.7GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 1592MB used, 6596MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 6600 GT
       Manufacturer: NVIDIA
          Chip type: GeForce 6600 GT
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0140&SUBSYS_81A41043&REV_A2
     Display Memory: 1912 MB
   Dedicated Memory: 120 MB
      Shared Memory: 1791 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Acer V193HQ
      Monitor Model: V193HQ
         Monitor Id: ACR006D
        Native Mode: 1366 x 768(p) (59.790Hz)
        Output Type: HD15
        Driver Name: nvd3dumx.dll,nvd3dum
Driver File Version: 9.18.0013.0783 (English)
     Driver Version: 9.18.13.783
        DDI Version: 9Ex
       Driver Model: WDDM 1.0
  Driver Attributes: Final Retail
   Driver Date/Size: 2/19/2013 22:32:36, 18376008 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-4200-11CF-FC70-A9A11FC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x0140
          SubSys ID: 0x81A41043
        Revision ID: 0x00A2
 Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section001:9.18.13.783:pci\ven_10de&dev_0140
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10438290&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (Dutch)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 12:44:23, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10438290&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (Dutch)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 12:44:23, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Muis
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Toetsenbord
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: CTF-430 V2.0-0
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x0069
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB-invoerapparaat
| | Vendor/Product ID: 0x056A, 0x0069
| | Location: Port_#0006.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-apparaat
| | | Vendor/Product ID: 0x056A, 0x0069
| | | Matching Device ID: hid_device
| | |
| +-+ HID-muis
| | | Vendor/Product ID: 0x056A, 0x0069
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standaard-PS/2-toetsenbord
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Microsoft PS/2-muis
| Matching Device ID: *pnp0f03
| Service: i8042prt
|
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 54.1 GB
Total Space: 100.0 GB
File System: NTFS
      Model: Hitachi HDP725050GLA SCSI Disk Device

      Drive: D:
 Free Space: 2.9 GB
Total Space: 78.2 GB
File System: NTFS
      Model: Maxtor 6 Y080M0 SCSI Disk Device

      Drive: E:
 Free Space: 176.6 GB
Total Space: 376.9 GB
File System: NTFS
      Model: Hitachi HDP725050GLA SCSI Disk Device

      Drive: G:
      Model: EJA AFO9M7OLMF SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

      Drive: F:
      Model: Optiarc DVD RW AD-5240S SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

--------------
System Devices
--------------
     Name: High Definition Audio-besturing
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_82901043&REV_A2\3&267A616A&0&28
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_03E1&SUBSYS_83A41043&REV_A2\3&267A616A&0&08
   Driver: n/a

     Name: NVIDIA nForce 10/100/1000 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_83A41043&REV_A2\3&267A616A&0&38
   Driver: n/a

     Name: NVIDIA GeForce 6600 GT
Device ID: PCI\VEN_10DE&DEV_0140&SUBSYS_81A41043&REV_A2\4&210A641E&0&0048
   Driver: n/a

     Name: NVIDIA nForce Serial ATA-controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_83A41043&REV_A2\3&267A616A&0&41
   Driver: n/a

     Name: Standaard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_83A41043&REV_A2\3&267A616A&0&30
   Driver: n/a

     Name: AMD Miscellaneous-configuratie
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

     Name: NVIDIA nForce Serial ATA-controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_83A41043&REV_A2\3&267A616A&0&40
   Driver: n/a

     Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_83A41043&REV_A2\3&267A616A&0&09
   Driver: n/a

     Name: AMD DRAM and HyperTransport(tm)-traceermodusconfiguratie
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_83A41043&REV_A2\3&267A616A&0&0A
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267A616A&0&60
   Driver: n/a

     Name: AMD Address Map-configuratie
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_83A41043&REV_A1\3&267A616A&0&20
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267A616A&0&58
   Driver: n/a

     Name: AMD HyperTransport(tm)-configuratie
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0
   Driver: n/a

     Name: Standaard Enhanced PCI naar USB-hostcontroller
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_83A41043&REV_A3\3&267A616A&0&11
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&267A616A&0&48
   Driver: n/a

     Name: Standard OpenHCD USB Host-controller
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_83A41043&REV_A3\3&267A616A&0&10
   Driver: n/a

     Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03E2&SUBSYS_83A41043&REV_A1\3&267A616A&0&00
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0


I hope you can help me out.

Love, Doreen.

Doowrtje
Beginner
Beginner

Posts : 3
Points : 1497
Reputation : 0
Join date : 2013-07-15

View user profile

Back to top Go down

Re: Game crashes when loading neighbourhood

Post by J.T. on Mon 15 Jul 2013, 04:40

Hello,

This may be caused by imcompatibility of the graphic drivers and The Sims 3. Can you try to open this file: C:\Users\(your computer name)\Documents\Electronic Arts\The Sims 3\Options.ini. Change the number of "fullscreen" from 1 to 0.

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5809
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

Re: Game crashes when loading neighbourhood

Post by Doowrtje on Mon 15 Jul 2013, 04:45

Hello,

Thanks for your help, but I've already tried that and the exact same thing happens. I think it would be very weird that it'd be the graphic driver that's messing with the game, because when I had Windows XP installed on the very same PC with the very same graphic card, the game ran very smooth and I've never had trouble playing it.

Greetings,

Doowrtje
Beginner
Beginner

Posts : 3
Points : 1497
Reputation : 0
Join date : 2013-07-15

View user profile

Back to top Go down

Re: Game crashes when loading neighbourhood

Post by J.T. on Mon 15 Jul 2013, 04:47

Hello,

Do you have any mods?

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5809
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

Re: Game crashes when loading neighbourhood

Post by Doowrtje on Mon 15 Jul 2013, 04:50

Hello,

No, I don't have any mods or custom content installed. I have already tried to let the game generate a new Sims 3 folder in Documents, but that didn't work either.

Greetings, Doreen.

Doowrtje
Beginner
Beginner

Posts : 3
Points : 1497
Reputation : 0
Join date : 2013-07-15

View user profile

Back to top Go down

Re: Game crashes when loading neighbourhood

Post by J.T. on Mon 15 Jul 2013, 04:51

Hello,

Can you try to remove the following:

-CASPartCache.package
-compositorCache.package
-scriptCache.package
-simCompositorCache.package
-socialCache.package
-the contents of the folders "WorldCaches" & "Thumbnails"

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5809
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum