frozen sims after turning the computer on

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frozen sims after turning the computer on

Post by zumii on Tue 13 Aug 2013, 11:23


I downloaded the sims 3 base game, fast lane stuff, university and seasons and have played for months without any problems. A few days ago I encountered a problem. After turning the coumputer on and trying to play the sims, all of my family members were stuck and instead of their faces were green squares. i then tryed resetsim but it didn't help. Then i switched to another household, played and turned the computer off. The next morning the same thing had happened. After that i installed teh sims 3 fix and I was able to play for one day (that was yesterday). Today I wanted to play but my entire family was frozen. Please help! My computer runs Windows 7

 

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Re: frozen sims after turning the computer on

Post by Shamrock on Tue 13 Aug 2013, 11:33

Please try to delete your cache.
Then restart your game.
 

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Re: frozen sims after turning the computer on

Post by The_gh0stm4n on Tue 13 Aug 2013, 16:50

@zumii wrote:
I downloaded the sims 3 base game, fast lane stuff, university and seasons and have played for months without any problems. A few days ago I encountered a problem. After turning the coumputer on and trying to play the sims, all of my family members were stuck and instead of their faces were green squares. i then tryed resetsim but it didn't help. Then i switched to another household, played and turned the computer off. The next morning the same thing had happened. After that i installed teh sims 3 fix and I was able to play for one day (that was yesterday). Today I wanted to play but my entire family was frozen. Please help! My computer runs Windows 7

 
Hello,

Are you using any mods ?
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Re: frozen sims after turning the computer on

Post by zumii on Wed 14 Aug 2013, 10:38

I used Shamrock's advice and that did not help unfortunately. I do not have any mods.

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Re: frozen sims after turning the computer on

Post by The_gh0stm4n on Wed 14 Aug 2013, 16:46

@zumii wrote:I used Shamrock's advice and that did not help unfortunately. I do not have any mods.
Hello,

Please go to My Documents/Electronic Arts and rename the folder "The Sims 3" in any way you like (example: "The Sims 3_backup"). Then start the game again.

Let me know the result, so that we can (perhaps) continue with putting back in your old savegames.
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Re: frozen sims after turning the computer on

Post by zumii on Sun 18 Aug 2013, 16:36

Did that, i also installed generations and pets. then i wanted to play and i found out that my previously saved games are lost and the etire game has changes, it shows tutorials and so on.

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Re: frozen sims after turning the computer on

Post by The_gh0stm4n on Sun 18 Aug 2013, 19:58

@zumii wrote:Did that, i also installed generations and pets. then i wanted to play and i found out that my previously saved games are lost and the etire game has changes, it shows tutorials and so on.
Alright, this is something natural - we'll get to that later. But for now, can you just try to make a new savegame and play on for a while to see if your sims still freeze ?
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