Expansion packs cannot find base game (bought from Origin)!

View previous topic View next topic Go down

Expansion packs cannot find base game (bought from Origin)!

Post by patricks on Sun 18 Aug - 17:16

I have installed torrents before with no issues (Supernatural&Seasons) and I decided to install some more, which were going to be Pets, University, and Island Paradise. Every time I tried loading the installer I got a message that said "This product requires an installed copy of The Sims 3. Please install The Sims 3 before installing this product." When I got that, I thought it'd be a good idea to do the "How to install the sims 3 correctly" instructions again, but I'm still getting the same message. Sad What can I do?

Information that might help:
I bought Sims 3 from Origin. 
I bought Late Night & High-End Loft Stuff from Origin.
I'm running Windows 7 on a Desktop.

This is my first time posting on the forums so I apologize if this is in the wrong place!
avatar
patricks
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Favourite games : TS3
Female Posts : 4
Points : 1468
Reputation : 0
Join date : 2013-08-18
Age : 19
Location : In your hair

View user profile

Back to top Go down

Re: Expansion packs cannot find base game (bought from Origin)!

Post by The_gh0stm4n on Sun 18 Aug - 20:18

@patricks wrote:I have installed torrents before with no issues (Supernatural&Seasons) and I decided to install some more, which were going to be Pets, University, and Island Paradise. Every time I tried loading the installer I got a message that said "This product requires an installed copy of The Sims 3. Please install The Sims 3 before installing this product." When I got that, I thought it'd be a good idea to do the "How to install the sims 3 correctly" instructions again, but I'm still getting the same message. Sad What can I do?

Information that might help:
I bought Sims 3 from Origin. 
I bought Late Night & High-End Loft Stuff from Origin.
I'm running Windows 7 on a Desktop.

This is my first time posting on the forums so I apologize if this is in the wrong place!
Hello,

I suppose your "Origin games" are installed to something like C:\Program files(x86)\Origin games. And your other expansions basically don't "know" that.

So you might try changing the install location of Pets, University and Island Paradise. So instead of C:\Program files(x86)\Electronic Arts choose


C:\Program files(x86)\Origin games
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14079
Points : 18679
Reputation : 1985
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

Re: Expansion packs cannot find base game (bought from Origin)!

Post by patricks on Sun 18 Aug - 21:30

Carlos G. wrote:Hello,

I suppose your "Origin games" are installed to something like C:\Program files(x86)\Origin games. And your other expansions basically don't "know" that.

So you might try changing the install location of Pets, University and Island Paradise. So instead of C:\Program files(x86)\Electronic Arts choose


C:\Program files(x86)\Origin games
What do you mean changing the install locations? Like moving the setup applications to Origin games? All the cracks and such are in Origin games\The Sims 3\Game\Bin. Supernatural and Seasons moved to the Electronic Arts folder after they installed (well I know I didn't put them there). I'm sorry I've never had this problem and I don't remember what I did with Supernatural and Seasons to prevent this.
avatar
patricks
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Favourite games : TS3
Female Posts : 4
Points : 1468
Reputation : 0
Join date : 2013-08-18
Age : 19
Location : In your hair

View user profile

Back to top Go down

Re: Expansion packs cannot find base game (bought from Origin)!

Post by The_gh0stm4n on Sun 18 Aug - 21:51

@patricks wrote:What do you mean changing the install locations? Like moving the setup applications to Origin games? All the cracks and such are in Origin games\The Sims 3\Game\Bin. Supernatural and Seasons moved to the Electronic Arts folder after they installed (well I know I didn't put them there). I'm sorry I've never had this problem and I don't remember what I did with Supernatural and Seasons to prevent this.
I wrongly interpreted your first post, I guess. While installing, you can normally choose an install location of the game, but if you say you can't even launch the installer, then that's not relevant anymore.

Can you try un-installing and re-installing this Origin thing ? And then try re-installing the expansion packs again.
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14079
Points : 18679
Reputation : 1985
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

Re: Expansion packs cannot find base game (bought from Origin)!

Post by patricks on Sun 18 Aug - 22:05

Carlos G. wrote:I wrongly interpreted your first post, I guess. While installing, you can normally choose an install location of the game, but if you say you can't even launch the installer, then that's not relevant anymore.

Can you try un-installing and re-installing this Origin thing ? And then try re-installing the expansion packs again.
I'll try that!

//EDIT

That didn't work either. I'm going to back everything up and try reinstalling the base game.
avatar
patricks
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Favourite games : TS3
Female Posts : 4
Points : 1468
Reputation : 0
Join date : 2013-08-18
Age : 19
Location : In your hair

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum