Sims 3 will not play/launch

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Sims 3 will not play/launch

Post by mjrosen569 on Sun 25 Aug 2013, 22:43

Hello,

I have uninstalled, reinstalled and applied your patches and fixes.  I have generations, base game, late night and showtime which I brought.  I have the torrent of pets which I installed and I believe came from your website.  Anyway, the launcher comes up and will not go any further once I press play.  Have I done something wrong?  Please help!
Thank you in advance, MJ

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 01:08

Hello,

Did you buy the base game via Origin? If yes, the correct directory of applying the #crack of the Ultimate Fix should be C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin.

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 04:58

Hello,

I have fixed the problem, thank you for the quick response!  I found out that I had not put the crack in the proper folders so corrected it and now works.  Problem I am now encountering though is I can not get the supernatural torrent from your site to install.  Keeps giving me badge something not there.  I am looking for the update fix as i think this might help.
MJ

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 05:00

@mjrosen569 wrote:Hello,

I have fixed the problem, thank you for the quick response!  I found out that I had not put the crack in the proper folders so corrected it and now works.  Problem I am now encountering though is I can not get the supernatural torrent from your site to install.  Keeps giving me badge something not there.  I am looking for the update fix as i think this might help.
MJ
Hello,

Do you need any more help? If yes, what is your problem?

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 05:04

Hello again,

I have found the patch now just waiting for it to open.  If this doesn't work I will let you know very shortly.  Thanks again for the prompt response:D

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 05:06

@mjrosen569 wrote:Hello again,

I have found the patch now just waiting for it to open.  If this doesn't work I will let you know very shortly.  Thanks again for the prompt response:D
Hello,

Please let us know if you have any questions

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 05:31

Hello again,

Well did the patch and now tried to install supernatural from your website.  I am getting this error message:
File:C:\Program Files (x86)\Electronic Arts\The Sims 3 Supernatural\Support\EA Help\Sv\r015113.rra  Error: The system cannot find the file specified

Mj

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 05:37

@mjrosen569 wrote:Hello again,

Well did the patch and now tried to install supernatural from your website.  I am getting this error message:
File:C:\Program Files (x86)\Electronic Arts\The Sims 3 Supernatural\Support\EA Help\Sv\r015113.rra  Error: The system cannot find the file specified

Mj
Hello,

Can you tell me which patch you have applied? Where is the patch from? And if possible, I suggest you check if the folder C:\Program Files (x86)\Electronic Arts\THe Sims 3 Supernatural exists. If yes, please remove it and try again.

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 05:41

Hello,

The file does exist, but I will remove it and try again.  Also the patch is from your website it updates the game to 1.55 which mine is already.  Should I reapply this patch anyway?

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 05:43

@mjrosen569 wrote:Hello,

The file does exist, but I will remove it and try again.  Also the patch is from your website it updates the game to 1.55 which mine is already.  Should I reapply this patch anyway?
Hello,

Yes, you should reapply the patch.

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 05:46

Thanks, reinstalling right now.  Will reapply patch and see what happens.  Ty

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 06:26

Hello,

Well I tried again and now have received this message:  File:C:\Program Files(x86)\Electronic Arts\The Sims 3 Supernatural\Support\EA Help\Sv\book43da.rra
Error:  the system cannot find the file specified (Feature Transfer Error)

I have deleted the supernatural file, and updated with the patch to no avail Sad

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 06:29

@mjrosen569 wrote:Hello,

Well I tried again and now have received this message:  File:C:\Program Files(x86)\Electronic Arts\The Sims 3 Supernatural\Support\EA Help\Sv\book43da.rra
Error:  the system cannot find the file specified (Feature Transfer Error)

I have deleted the supernatural file, and updated with the patch to no avail Sad
Hello,

Did you previously install The Sims 3: Supernatural?

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Sims 3 will not play/launch

Post by mjrosen569 on Mon 26 Aug 2013, 06:33

Hello,

Yes I did from your site yesterday.  But I deleted it and uninstalled it as I did not know I had to do all of the steps from the ultimate fix and patch for the games to all work.

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Re: Sims 3 will not play/launch

Post by J.T. on Mon 26 Aug 2013, 06:34

@mjrosen569 wrote:Hello,

Yes I did from your site yesterday.  But I deleted it and uninstalled it as I did not know I had to do all of the steps from the ultimate fix and patch for the games to all work.
Hello,

I suggest you initiate a clean reinstallation by following this.

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