the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

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the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by frausims on Wed 04 Sep 2013, 18:55

i already follow the installation corectly with sims fix. but..


and when i click 'yes' its gone and i fastly click the play button. and it shows 'sims 3 has stopped working' windows. here the content:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    TS3W.exe
  Application Version:    0.1.0.27
  Application Timestamp:    4f2b35b6
  Fault Module Name:    TS3W.exe
  Fault Module Version:    0.1.0.27
  Fault Module Timestamp:    4f2b35b6
  Exception Code:    c0000005
  Exception Offset:    000e6146
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1057
  Additional Information 1:    044f
  Additional Information 2:    044f5d804e095772eddecffc100bd7ae
  Additional Information 3:    84a0
  Additional Information 4:    84a0e1afd6e99c6f2f9b860340c5cdce



help me please. thank you sorry for my bad english

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by J.T. on Thu 05 Sep 2013, 00:54

@frausims wrote:i already follow the installation corectly with sims fix. but..


and when i click 'yes' its gone and i fastly click the play button. and it shows 'sims 3 has stopped working' windows. here the content:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    TS3W.exe
  Application Version:    0.1.0.27
  Application Timestamp:    4f2b35b6
  Fault Module Name:    TS3W.exe
  Fault Module Version:    0.1.0.27
  Fault Module Timestamp:    4f2b35b6
  Exception Code:    c0000005
  Exception Offset:    000e6146
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1057
  Additional Information 1:    044f
  Additional Information 2:    044f5d804e095772eddecffc100bd7ae
  Additional Information 3:    84a0
  Additional Information 4:    84a0e1afd6e99c6f2f9b860340c5cdce



help me please. thank you sorry for my bad english
Hello,

Script error can be ignored because it's a webpage error in "Welcome" page and it's EA's fault not to correct it. Can you (re)do steps 2-4 of this guide and try again?

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by Shamrock on Thu 05 Sep 2013, 11:13

Just click "No", and the game should run fine anyway. Cat is right Wink 

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it works! but..

Post by frausims on Thu 05 Sep 2013, 13:28

thanks it works! but when in game, sudenly it crashes and 'has stopped working' again :'| also the lag

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by J.T. on Thu 05 Sep 2013, 14:13

@frausims wrote:thanks it works! but when in game, sudenly it crashes and 'has stopped working' again :'| also the lag
Hello,

First of all, may I ask where you've got the base game and the expansions from? Second, I suggest clearing these files:

-CASPartCache.package
-compositorCache.package
-scriptCache.package
-simCompositorCache.package
-socialCache.package
-the contents of the folders "WorldCaches" & "Thumbnails"

Please tell us the results after deleting these files and running the game.

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by frausims on Thu 05 Sep 2013, 15:04

i got the base game from my brother. in which folder i can get those files?

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by J.T. on Thu 05 Sep 2013, 15:07

@frausims wrote:i got the base game from my brother. in which folder i can get those files?
Hello,

Where did your brother download these from? Are the base game/expansions legal discs? And those files can be located in C:\Users\(your computer name)\Documents\Electronic Arts\The Sims 3.

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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by frausims on Thu 05 Sep 2013, 15:20

he got from his friend, its illegal :\

i didn't get those files at the folder. here


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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by J.T. on Thu 05 Sep 2013, 15:27

@frausims wrote:he got from his friend, its illegal :\

i didn't get those files at the folder. here

Hello,

First I want to confirm the source of download. Can you tell me exactly where your brother's got these from (the website's name or the uploader's name). Second you are looking into the wrong folder. Open My Documents\Electronic Arts\The Sims 3. The folder shown in the picture is the directory of the installation folder, not the one you are asked to look for.
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Re: the sims 3 'has stopped working' on windows 7 HEEEEEELLLLLPP. [SOLVED]

Post by frausims on Thu 05 Sep 2013, 18:02

it works. thank you :)i don't know-___- he borrowed the file form his friend. so i'm not sure where his friend get it from.


Helper Edit: Problem solved, topic closed.

-cat2006house

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