TS3 black screen nothing working. [SOLVED]

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TS3 black screen nothing working. [SOLVED]

Post by cathwitt on Wed 09 Oct 2013, 11:24

Hey, at the beggining sorry for my english. I'm from Czech Rep so I've got problems, but who cares.
I've got problems with my sims 3, before I instaled the update for 1,55 everything worked great with no problems, but after instalation of 1.55 and Island paradise I've got only black screen. I tried to re-install everything, I've try actually everything what I found on the internet, but nothing is working. If I rename the file in my documents and make another as I read on the internet the game start, but only once, when I quit and after some time I try to play again the game won't start. But today I tried to make the file as before the game won't start even though. I'm so desperate. I love to play my sims 3. I've got intel graphic up to date. Direct x up to date and I don't know where's the problem.
Thank you for your time. Have a nice day.

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Re: TS3 black screen nothing working. [SOLVED]

Post by The_gh0stm4n on Wed 09 Oct 2013, 12:52

@cathwitt wrote:Hey, at the beggining sorry for my english. I'm from Czech Rep so I've got problems, but who cares.
I've got problems with my sims 3, before I instaled the update for 1,55 everything worked great with no problems, but after instalation of 1.55 and Island paradise I've got only black screen. I tried to re-install everything, I've try actually everything what I found on the internet, but nothing is working. If I rename the file in my documents and make another as I read on the internet the game start, but only once, when I quit and after some time I try to play again the game won't start. But today I tried to make the file as before the game won't start even though. I'm so desperate. I love to play my sims 3. I've got intel graphic up to date. Direct x up to date and I don't know where's the problem.
Thank you for your time. Have a nice day.

Hello,

OK, let's try a few things:

1) Go to My Documents/Electronic Arts/The Sims 3/Saved sims. In this folder, is there a file named downloadedsims.index ? If yes, delete it. This helped for some people.

2) Then in
My Documents/Electronic Arts/The Sims 3/DCCache, are there files with a .tmp ending ? If, yes, delete all those files.

3) In
My Documents/Electronic Arts/The Sims 3/ there should be a file called options.ini. Open the file and look for fullscreen = 1. You should try to change the line to fullscreen = 0. Of course, you need to "save" the file then (exit the file and if you are prompted if you want to save the changes, click yes). This means your game will (maybe ?) start in "windowed mode", and not in fullscreen anymore.

4) Reduce the resolution of your computer screen.

5) Now try to re-start the game. Good luck ! Smile
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Re: TS3 black screen nothing working. [SOLVED]

Post by cathwitt on Thu 10 Oct 2013, 00:40

Huh. I did everything you wrote and I don't even need the windowed mode. After deleting all the files game works great!
Thank you veeeery much!

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Re: TS3 black screen nothing working. [SOLVED]

Post by Shamrock on Thu 10 Oct 2013, 10:15

Anything else we can help you with?

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Please PM or e-mail me for any help or advice!
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Re: TS3 black screen nothing working. [SOLVED]

Post by cathwitt on Thu 10 Oct 2013, 12:26

Problem solved. Thank you very much

//LOCKED
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