Game Crashing HELP - CLA Included

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Game Crashing HELP - CLA Included

Post by jenstl on Sun 20 Oct 2013, 06:12

Crash Log Analysis: 

Processor Name: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Processor Architecture: AMD64

Graphics Processor: NVIDIA GeForce GTX 660M (2 GiB)

Antiviruses: avast! Antivirus, Windows Defender




Games Installed: The Sims™️ 3 (1.63.5.024017), The Sims™️ 3 High-End Loft Stuff (3.13.1.011031), The Sims™️ 3 Fast Lane Stuff (5.8.1.011031), The Sims™️ 3 Late Night (6.5.1.011031), The Sims™️ 3 Outdoor Living Stuff (7.3.2.011031), The Sims™️ 3 Generations (8.0.152.011001), The Sims™️ 3 Town Life Stuff (9.0.73.012001), The Sims™️ 3 Pets (10.0.96.013001), The Sims™️ 3 Master Suite Stuff (11.0.84.014001), The Sims™️ 3 Showtime (12.0.273.015001), The Sims™️ 3 Diesel Stuff (14.0.48.017001), The Sims™️ 3 Supernatural (15.0.135.018001), The Sims™️ 3 Seasons (16.0.136.019017), The Sims™️ 3 70s, 80s, & 90s Stuff (17.0.77.020001), The Sims™️ 3 University Life (18.0.126.021001), The Sims™️ 3 Island Paradise (19.0.101.022001), The Sims™️ 3 Movie Stuff (20.0.53.023001)

Custom Content: Yes (2 found)




[UNKNOWN] 2013-10-19 11:56:59 PM

OS Version: 6.2.9200

TS3 Path: D:\Origin Games\The Sims 3\Game\Bin\TS3W.exe

TS3 Version: 0.2.0.196

Installed RAM: 15.95 GiB

TS3 Free VM: 2.96 GiB / 4.00 GiB

Crash Type: ACCESS_VIOLATION reading address 0x69532000

Crash Address: 0x00e4fee3 "D:\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00a4eee3










When I choose what town I want for a new game, the game starts to load for a second then crashes. It does this with even Sunset valley (the world I was trying to load was one that I created in CAW) I have ran it with and without custom content (mods,simspacks), nothing is conflicting in Delphy Dashboard. I am not really sure how to trouble shoot any further. I am pretty sure I have cleared any cache files but I am not really sure. Any help is appreciated !! It also might be important to mention that I have installed all of my games on my D drive. My C drive also has Electronic Arts/The Sims 3 etc and I am pretty sure they are working fine so I am pretty sure that is not the problem but again, I dont know what else to do!


Moderator edit: I changed your font color from black to "normal" again. If you choose "black" as a font color, it's difficult to read messages, due to the black background color of the forum. Wink

- Carlos



Whoops! That was an accident Moderator, thankyou!
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Re: Game Crashing HELP - CLA Included

Post by The_gh0stm4n on Sun 20 Oct 2013, 06:33

Hello,

First of all make sure to (re-)read this here: http://games4theworld.bestgoo.com/t1171-must-read-how-to-install-the-sims-3-correctly

When you have reached step #4 there, put the two files from the Ultimate fix #crack to your base game location (D drive). Replace all existing files !


Beyond that, if you haven't done it yet, you might want to have a look at this here: http://games4theworld.bestgoo.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-14-07-2013

Especially at the tips #2 and #3. If you want to use the "4 GB patch", then double-click it after downloading, and choose the TS3W.exe in your base game location.

Good luck ! (and you can use the "edit"-button on your post if you want to add things Wink)



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Re: Game Crashing HELP - CLA Included

Post by jenstl on Sun 20 Oct 2013, 08:42

Okay. I have done everything up to and including #4 on the crashes/freezing to desktop fix. Going to try and give it another load, thankyou for your help! Hopefully it works!

//EDIT

Delphy is now giving me this: http://tinypic.com/r/20b0k7s/5

I have already cleared the dc backup/cache many times but this seems to keep re-appearing

Edit: I cleared them out and now this is the only thing left in delphy http://tinypic.com/r/16j4s9w/5

Edit 2: OKAY. I took advantage of the small window of time I have before it crashes and deleted every single non-EA lot. So far it is working about 5-10 minutes of gameplay. I purchased a few properties and everything... so I am not exactly sure what the problem was/is at this point. I have saved twice with no problems.
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Re: Game Crashing HELP - CLA Included

Post by The_gh0stm4n on Sun 20 Oct 2013, 11:25

jenstl wrote:Okay. I have done everything up to and including #4 on the crashes/freezing to desktop fix. Going to try and give it another load, thankyou for your help! Hopefully it works!

//EDIT

Delphy is now giving me this: http://tinypic.com/r/20b0k7s/5

I have already cleared the dc backup/cache many times but this seems to keep re-appearing

Edit: I cleared them out and now this is the only thing left in delphy http://tinypic.com/r/16j4s9w/5

Edit 2: OKAY. I took advantage of the small window of time I have before it crashes and deleted every single non-EA lot. So far it is working about 5-10 minutes of gameplay. I purchased a few properties and everything... so I am not exactly sure what the problem was/is at this point. I have saved twice with no problems.
As a "last resort", you can go to My Documents/Electronic Arts and rename the folder "The Sims 3" into anything you like. Then re-start the game.

This will basically remove all your saves, mods and custom content. Make a new savegame for now (don't worry - your old stuff is still there !), and play on for a while.

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