"Unknown Error has occurred"-fix found here didn't work

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"Unknown Error has occurred"-fix found here didn't work

Post by cstone1492 on Sun 27 Oct 2013, 05:04

I've been working on installing Sims 3 all day, thought I was almost done, but I'm getting "unknown error" when I try to launch sims to finish step 11 on the ultimate fix guide.

details:


  • installed Sims 3 base game, Generations, Into the Future, Master Suite Stuff, SUpernatural, & University Life


  • I was following the mac install guide directly, quite successfully, and then downloaded the ultimate fix. I did not apply any of the cracks that came with the expansion packs. I read on these forums that deleting the preference file would solve this problem. Did that, didn't help. So any suggestions are welcome. Thanks in advance for your help.


  • older mac, by the way. macbook pro, OS X 10.6.8

frustrated enough that I contemplated buying the game off of ea's website, until I remembered how much I hate ea

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Re: "Unknown Error has occurred"-fix found here didn't work

Post by Phoebe on Sun 27 Oct 2013, 11:27

Hello,

Have you updated your game with the latest patch (1.63)?

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Re: "Unknown Error has occurred"-fix found here didn't work

Post by cstone1492 on Sun 27 Oct 2013, 18:41

I have, I did that after I installed the based game. This morning I uninstalled all the expansion packs and the base game launcher at least opens. I reinstalled Ambitions, and sure enough not only do I get the unknown error, Ambitions isn't even showing up in applications (though it does show up in the sims uninstaller)

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Re: "Unknown Error has occurred"-fix found here didn't work

Post by Phoebe on Sun 27 Oct 2013, 20:20

Hmm, this made me think there might have been a error during the ".dmg creating process"? Can you please create a new .dmg file and try installing Ambitions again?

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Re: "Unknown Error has occurred"-fix found here didn't work

Post by cstone1492 on Sun 27 Oct 2013, 20:47

i think that might be it. I am working through reinstalling all the expansions, checking after each one. So far 4 have worked, I'm saving Ambitions for last, and I'll make a new .dmg for it. Thanks!

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Re: "Unknown Error has occurred"-fix found here didn't work

Post by Phoebe on Sun 27 Oct 2013, 21:37

You're welcome! Please let me know the result, ok?

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