Sims 3 keeps crashing / freezing

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Sims 3 keeps crashing / freezing

Post by Ferfi on Sun 27 Oct 2013, 11:08

Greetings to the staff!

I'd be grateful if someone could help me out.
I have installed sims 3 & its expansions, according to the guide that can be found on the forum.
Unfortunately when I tried to make my own sim & even in the game itself the game froze and stopped responding. After all this, I've tried everything that is mentioned in this thread: http://games4theworld.bestgoo.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-14-07-2013
But, sadly the game still does not work properly, keeps freezing during sim customization & ingame.
I'm trying to run it on a laptop and I've read that there'd be some compatibility issues with certain chipsets, but if you could help me somehow, I'd be grateful.
My system specs: (I have a Lenovo Ideapad Y580)
OS: Win7 Home Premium 64-bit
RAM: 8 GBs
CPU: Intel Core i7 - 3610QM 2,3 Ghz
GPU: NVIDIA GeForce GTX 660M

Thank you for your help in advance!

PS. I have installed the following expansions:
Ambitions
Fast Lane Stuff
Generations
High End Loft Stuff
Island Paradise
Late Night
Master Suite Stuff
Movie Stuff
Outdoor Living Stuff
Pets
Seasons
Showtime
Supernatural
Town Life Stuff
University Life
World Adventures

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Re: Sims 3 keeps crashing / freezing

Post by cezra31 on Sun 27 Oct 2013, 12:42

Hello,

Can you try to turn off the in-game store. (it is in settings) Very Happy

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Re: Sims 3 keeps crashing / freezing

Post by Ferfi on Sun 27 Oct 2013, 13:29

cezra31 wrote:Hello,

Can you try to turn off the in-game store. (it is in settings) Very Happy
Dear cezra31!

Thank you for your reply and your suggestions. I've just tried it now but the game has frozen again. WhatDidUJustCallMe?

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Re: Sims 3 keeps crashing / freezing

Post by J.T. on Sun 27 Oct 2013, 13:34

Please delete the following files in C:\Users\(your computer username)\Documents\Electronic Arts\The Sims 3:

Create-a-Sim Cache: CasPartCache.package
Build/Buy mode cache: compositorCache.package
Mod or custom content cache: scriptCache.package
New Sims and skin cache: simCompositorCache.package
SocialCache.package
Look for a folder that says Thumbnails. Delete anything inside of it.
Look for WorldCaches and delete anything inside of it.
Delete downloadedsims.index in the folder SavedSims.

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Re: Sims 3 keeps crashing / freezing

Post by Ferfi on Sun 27 Oct 2013, 14:16

cat2006house wrote:Please delete the following files in C:\Users\(your computer username)\Documents\Electronic Arts\The Sims 3:

Create-a-Sim Cache: CasPartCache.package
Build/Buy mode cache: compositorCache.package
Mod or custom content cache: scriptCache.package
New Sims and skin cache: simCompositorCache.package
SocialCache.package
Look for a folder that says Thumbnails. Delete anything inside of it.
Look for WorldCaches and delete anything inside of it.
Delete downloadedsims.index in the folder SavedSims.
Dear cat2006house!

Thank you for your suggestion. I've done everything according to what you said, deleted all files (except that last two which I couldn't find (worldcaches & savedsims)), but unfortunately it has not solved my problem:/

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Re: Sims 3 keeps crashing / freezing

Post by cezra31 on Sun 27 Oct 2013, 14:39

Do you have Mods?

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Re: Sims 3 keeps crashing / freezing

Post by Ferfi on Sun 27 Oct 2013, 14:43

cezra31 wrote:Do you have Mods?
No, I don't think so.

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Re: Sims 3 keeps crashing / freezing

Post by J.T. on Sun 27 Oct 2013, 17:42

Last resort: rename the whole C:\User\(your computer username)\Documents\Electronic Arts\The Sims 3. Restart the game with a fresh new save. See if this works.

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Re: Sims 3 keeps crashing / freezing

Post by Ferfi on Sun 27 Oct 2013, 18:15

cat2006house wrote:Last resort: rename the whole C:\User\(your computer username)\Documents\Electronic Arts\The Sims 3. Restart the game with a fresh new save. See if this works.
 Thank you for your suggestion, but it did't work:/  No idea what to do.

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Re: Sims 3 keeps crashing / freezing

Post by Ferfi on Wed 30 Oct 2013, 08:59

Any further suggestions maybe?Mad

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Re: Sims 3 keeps crashing / freezing

Post by Sephymuffins on Wed 30 Oct 2013, 18:58

Hello!

Please follow these steps and see if it helps:

5. Go to: /My Documents/Electronic Arts/The Sims 3/Screenshots.
If there is nothing in here, no worries!  If there are photos here, drag and drop them on to either your desktop or somewhere else, just out of this Sims 3 folder!  
Tip 1: The photos in here can be from 100kb upwards to 2-6mb each.  If you aren't using them, delete them!  If you're a storyteller, get them outta' there!  All they do is bog down your game.

6. Go to: /My Documents/Electronic Arts/The Sims 3/Mods.
Delete ANY mods or Custom Content you DO NOT use or need!  Talk about a load off!  We can all be .package hoarders but remember that every file has a file-size and the more unnecessary files you have, the less acceptable your game performance will be.
Tip 1: My main suggestion with any mods OR custom content is to ORGANIZE them by CATEGORY!  Example: One folder is for 'hair' the other is for 'game mods', so on and so forth.
Organize your hoards.  You will thank me later.

7. Go to: /My Documents/Electronic Arts/The Sims 3/DCBackup.
Delete everything in here EXCEPT the ccmerged.package!  These files are basically backup files of all your Custom Content.  These files are not necessary for a fully functional game, thus slowing it down.  Depending on your downloading habits, you may or may not have a lot of files here.  Some people have over 1000+ files in this folder.  Interesting fact:  I had 715 files and I'd only been playing my game for FOUR DAYS.
> Sub. 7. The ccmerged.package is NOT a cache file.  This file is required for the game to run and read premium content as it is the EA's hub for XML data. It wouldn't blow up your game if you accidentally deleted it - you may just mess up your save data/s and/or make your installations unstable.  
Okay yes, deleting this file sort of does blow your game up.  Don't do it if you can help it.

8. Go to: /My Documents/Electronic Arts/The Sims 3/FeaturedItems.
Congratulations!  You've found the most annoying files contained within the most annoying folder!  Delete everything in this folder.  EA places pictures of every Featured Item here and it is completely unnecessary for you to have!  
Tip 1:  You can actually make this folder totally inaccessible to EA (in other words, they won't be able to place anymore junk in this folder!)
[Right-click on the FeaturedItems folder.  Choose Properties.  Go to the 'Security' tab. Click 'edit' - you might be prompted with administrator approval.  Click on the account YOU play The Sims 3 on.  Look lower for 'Write' and click on the first check box under 'Deny'.  All boxes should check themselves, then click 'Apply'.  Poof, no more invasive file dumping!]

***9. Install these two mods:  Overwatch  and  MasterController.
Link 1: http://nraas.wikispaces.com/Overwatch
Link 2: http://nraas.wikispaces.com/MasterController
The easiest way to use the Master Controller is to load up a family (perhaps even a family/save game that is acting slow or laggy), zooming out to 'Town View' and find your Town Hall. 
Click on it and select the option 'NRass' then 'Master Controller'.  A whole menu should pop up for you.  At that point, click 'Town' and then 'Reset Everything'.  Let the mod and the game do its thing, as this may take a minute.  I suggest doing this every 12 hours (basically every day you play the game).  You can do this even after making a new family or save file!


*** For step nine, do not attempt to make a new family but boot up an existing one in one of the city neighborhoods (not the island neighborhood) and THEN click on the Town Hall + follow the remainder of the steps.

Let us know if there is any progress, good luck!
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