Sims 3 update problem

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Sims 3 update problem

Post by Rachelxox on Fri 29 Nov 2013, 07:56

Hi.. so my problem is that I have all the expansion packs for sims 3 (except world adventures) & a few stuff packs.
They've worked fine.
Now after I install Sims 3 Into The Future & manually update it, it says "The installed version of the application cannot 
be determined. The setup will now terminate." (Setup as in the update's setup, not the expansion pack's) 
 
Tip.. I also stopped playing the sims 3 for about 6 months & never installed the other update prior to 1.63 nor store update.
 But I didn't think it'd matter, unless you guys can tell me otherwise


Last edited by Rachelxox on Fri 29 Nov 2013, 09:23; edited 1 time in total

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Re: Sims 3 update problem

Post by Sephymuffins on Fri 29 Nov 2013, 08:01

Hello,

I'm not sure I'm understanding your problem.  Are you basically saying that your game will not let you successfully install Into the Future and it throws up an error when you try?

If you go here and follow the steps (even if you're doing them all over again!) you should be just fine.  Your game cannot automatically update itself, you always need to use the manual patch for that.  If your Launcher tries to update on its own accord, it will throw up all kinds of errors that may sometimes prevent you from doing anything at all.

Once you've followed the steps within the link above, let me know how it is going and if you have any other questions!

Happy Holidays.  Cool The Sims Plumbob 1
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Re: Sims 3 update problem

Post by Rachelxox on Fri 29 Nov 2013, 08:05

No it lets me install Into The Future just fine, but when I do the manual update it has the popup message saying that it will now terminate.

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Re: Sims 3 update problem

Post by Sephymuffins on Fri 29 Nov 2013, 08:17

When you say 'manual update', you are referring to the Manual Patch found here, correct?
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Re: Sims 3 update problem

Post by Rachelxox on Fri 29 Nov 2013, 08:49

Yes I am ..

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Re: Sims 3 update problem

Post by J.T. on Fri 29 Nov 2013, 16:13

Please uninstall the base game, REBOOT your pc, and reinstall the base game. This usually solves the problem you are having.

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Re: Sims 3 update problem

Post by Rachelxox on Sat 30 Nov 2013, 01:41

J.T. wrote:Please uninstall the base game, REBOOT your pc, and reinstall the base game. This usually solves the problem you are having.
So will I basically have to uninstall everything?
Because if so I guess Into The Future & World Adventures will have to be left without... No

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Re: Sims 3 update problem

Post by J.T. on Sat 30 Nov 2013, 11:20

No what you need to do is to uninstall only the base game, The Sims 3 base game.

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