Computer shuts off while trying to load game?

View previous topic View next topic Go down

Computer shuts off while trying to load game?

Post by whatifu on Fri 06 Dec 2013, 20:00

  Lol Hey Sephymuffin Smile Okay I thought everything was alright until I loaded sims and it keeps shutting off my computer. I'm have no clue why I'm even still trying. 

The sims is okay, it just shuts off my screen when it tries to load. Any ideas? Surprised

whatifu
Beginner
Beginner

Posts : 13
Points : 1379
Reputation : 0
Join date : 2013-12-03

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by J.T. on Fri 06 Dec 2013, 20:08

Usually automatic shutdown means overheating. Your pc's fan might not be working correctly and needs a replacement, or an additional fan.

A corrupt or sluggish Windows Registry may lead to the infamous Blue Screen of Death, deteriorated system performance or DLL errors, exe errors and some other mysterious errors.Download and install CC Cleaner and run the registry cleaner of it, and if the cleaner finds any problems, fix them all.

I remember there is a way to check what causes the shutdown, but I forget it and I will let you know if I remember how.

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5810
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by whatifu on Fri 06 Dec 2013, 20:12

Alright Ill try that, thank you! Very Happy

whatifu
Beginner
Beginner

Posts : 13
Points : 1379
Reputation : 0
Join date : 2013-12-03

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by J.T. on Fri 06 Dec 2013, 20:26

Also you can view the event log by right-clicking Computer in the Start Menu, and choose "Manage".

After that, double-click event log viewer and expand the tab Windows Logs, and then right-click "System" and choose "Filter Current Logs". Choose "USER32" as your event source and type 1074 in (All Event IDs) field. Hit enter and something should be shown up.


Also, in very odd cases, mods/Custom Content can be the problem too. Can you rename the folder My Documents\Electronic Arts\The Sims 3 to anything you want and restart the game to see if there are any differences?


Last edited by J.T. on Fri 06 Dec 2013, 20:40; edited 2 times in total

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5810
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by Sephymuffins on Fri 06 Dec 2013, 20:33

Hello,

I was going to say what J.T. said!  He beat me to it.  Wink

Another thing to check is whether or not you have a dedicated graphics card.  If your PC/Laptop is running on integrated graphics, you might be in trouble and you'd want to be careful playing the game.  You can check to see if you're playing the game on a decent PC able to handle TS3 by going here and selecting The Sims 3 from the drop-down menu:  http://www.systemrequirementslab.com/cyri  

I'll leave J.T. to help you though, as he's giving better advice than me as of right now.  Razz

Happy Simming The Sims Plumbob 1
avatar
Sephymuffins
Posting Master
Posting Master

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims™, Final Fantasy, F.E.A.R, Resident Evil, Silent Hill, Minecraft, DayZ, Infestation: Survivor Stories, 7 Days To Die, Metal Gear Rising, The Walking Dead, Fable 3, Bioshock, Skyrim, Fallout, Spore.
Female Posts : 582
Points : 2357
Reputation : 80
Join date : 2013-03-07
Age : 27
Location : East Coast.

View user profile http://www.games4theworlddownloads.org/

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by whatifu on Fri 06 Dec 2013, 20:34

I cleaned my computer and ejected the drives I used to mount sim base game. Im loading my sims now. Everything seem to work, but im jist testing to see if it cuts off again. will update yah!

//EDIT

HI MUFFINS! Yup I used to have sims 3 a year ago with the same laptop so I think the card is fine. But Ill try you guys advice!

Helper Edit: Please do not forget that double-posting is not allowed here. Edit your previous post if you have something to add. Thank you for your cooperation.

-J.T.

whatifu
Beginner
Beginner

Posts : 13
Points : 1379
Reputation : 0
Join date : 2013-12-03

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by J.T. on Fri 06 Dec 2013, 20:37

Please do!

Oh and I forgot to mention if you want to check the event logs for unexpected shutdown. Do the same filtering again, but this time type 6008 in (All Event Logs) field and leave "Event Sources" blank.

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5810
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by whatifu on Fri 06 Dec 2013, 23:19

@J.T. wrote:Also you can view the event log by right-clicking Computer in the Start Menu, and choose "Manage".

After that, double-click event log viewer and expand the tab Windows Logs, and then right-click "System" and choose "Filter Current Logs". Choose "USER32" as your event source and type 1074 in (All Event IDs) field. Hit enter and something should be shown up.


Also, in very odd cases, mods/Custom Content can be the problem too. Can you rename the folder My Documents\Electronic Arts\The Sims 3 to anything you want and restart the game to see if there are any differences?
Okay it was working, I was creating a sim but I saved and got off to do something. When I opened sims open the loading screen cut my computer off again. 

What am I looking for after I put 1074 in the search box? 
Oh and which folder should I rename? 

Thanks for the help JT!

edit: ((The process C:\Windows\system32\winlogon.exe (CHRIS-VAIO) has initiated the power off of computer CHRIS-VAIO on behalf of user Chris-VAIO\Chris for the following reason: No title for this reason could be found
 Reason Code: 0x500ff
 Shutdown Type: power off
 Comment:)) I found this. I have no clue what do haha.

whatifu
Beginner
Beginner

Posts : 13
Points : 1379
Reputation : 0
Join date : 2013-12-03

View user profile

Back to top Go down

Re: Computer shuts off while trying to load game?

Post by J.T. on Sat 07 Dec 2013, 10:11

According to my previous post, you should also give me the information of an event log. As far as I know, the event log you've shown to me is either manual shutdown with the reason code glitching Facepalm. Even Microsoft haven't dared to fix the gltich.

Can you, in the meantime, do what I have mentioned in the previous post (Filter with 6008 this time)?

As I have mentioned in my second post, rename the folder My Documents\Electronic Arts\The Sims 3 and restart the game.

_________________

"Part of growing up is doing what's best for the people you care about, even if sometimes, that means hurting someone else."

avatar
J.T.
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 7

System architecture :
  • 32 bits (x86)

Male Posts : 3442
Points : 5810
Reputation : 306
Join date : 2013-01-29
Age : 21
Location : Panem

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum