Unable to start The Sims 3. [SOLVED]

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Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 19:44

Hi guys,I've been using Games4theworld alot before, just got my new PC this sunday.

I downloaded all the games, installed them in order. 

I followed each step http://games4theworld.bestgoo.com/t1171-must-read-how-to-install-the-sims-3-correctly , very strictly. 

I got no errors at all during installation. 

When I use the crack in the fix, I get this error. "Service initialization failed (0x039e8474)"

Do I use the original base game files, (which I saved) and try to use TSW.exe I get this error - 0x024e424f, and If I try to use the the launcher, it stops responding.

Im using Windows 8 Pro x64

Thanks guys.

Have I perhaps forgot to download something? I did not install any stuck pack.






Forgot that the names are in swedish -.-

This is the expansions:

The Sims 3 World Adventures
 The Sims 3 Ambitions 
 The Sims 3 Late Night 
 The Sims 3 Generations Expansion 
The Sims 3 Pets Expansion 
The Sims 3 Showtime Expansion 
The Sims 3 Supernatural 
 The Sims 3 Seasons 
 The Sims 3 University Life 
 The Sims 3 Island Paradise 
 The Sims 3 Into the Future Expansion Pack


Last edited by BlueAssault on Mon 13 Jan 2014, 19:49; edited 1 time in total

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 19:46

Is your game version 1.63?
Did you apply our Ultimate Fix correctly?

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 19:50

Shamrock wrote:Is your game version 1.63?
Did you apply our Ultimate Fix correctly?

I am not able to start the launcher, so Im not sure of the version. 

I installed the update in the ultimate fix thread, and yes I think I did.

#Crack folder, I copied the files into my Base game.


Edit. My version is 1.63.5.024002.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 19:58

It looks like a bad registry issue...
Can you try to clean everything using CCleaner?
Or fixing the registry using Advanced System Care?

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 19:59

Shamrock wrote:It looks like a bad registry issue...
Can you try to clean everything using CCleaner?

I got my PC 2 days ago. But sure, Ill download CCleaner!

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:01

Wait then. Did you install anything before the Sims? Like a bad install?
Have you tried launching the game in administrator mode?

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:03

Shamrock wrote:Wait then. Did you install anything before the Sims? Like a bad install?
Have you tried launching the game in administrator mode?

I did a install, but it dident work, so I re-installed everything. Yes always trough Adminstrator mode.

Ive cleaned my registry with CCLeaner.

Edit. Did not work.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:05

Ok. If definitely is this then.
If it doesn't work, try to fix registry with Advanced System Care.

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:06

Shamrock wrote:Ok. If definitely is this then.
If it doesn't work, try to fix registry with Advanced System Care.

I rather not use any program that does stuff to my registry. I rather uninstall everything (agian) and delete registry if it is any left manually.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:08

Ok. Would you like me to have a look and delete them with Team Viewer? To save you the trouble of uninstalling everything...

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:09

Shamrock wrote:Ok. Would you like me to have a look and delete them with Team Viewer? To save you the trouble of uninstalling everything...

You mean deleting the registry files before uninstalling?

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:11

Well with Team Viewer I will be able to see what is wrong with the registry, and delete what should not be there.
That should fix your game, and save you the trouble of uninstalling everything, then re installing it over again...

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:12

Shamrock wrote:Well with Team Viewer I will be able to see what is wrong with the registry, and delete what should not be there.
That should fix your game, and save you the trouble of uninstalling everything, then re installing it over again...

I don't mean to be rude at all, but I rather do it myself, if you would guide me to it.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:14

Unfortunately I cannot. I mean it would be far easier to do it myself.
Team Viewer let's me take control of your computer, but you are free to terminate this process at anytime by closing the Team Viewer window.
Now, I understand completely if you would rather uninstall everything and then install it again yourself.

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:15

Shamrock wrote:Unfortunately I cannot. I mean it would be far easier to do it myself.
Team Viewer let's me take control of your computer, but you are free to terminate this process at anytime by closing the Team Viewer window.
Now, I understand completely if you would rather uninstall everything and then install it again yourself.

I am aware of what Team Viewer is for program.  Well can I ask you how you identify the "faulty" registry entries?

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:18

Ok, but the thing is, if you delete something that should not be deleted, your game is screwed for good. Hard uninstall is the only thing left.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sims, and delete any folder there that corresponds to a game that you don't have installed.
If this doesn't work, then some of your registry keys are corrupted and I cannot do that through here...

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:21

Shamrock wrote:Ok, but the thing is, if you delete something that should not be deleted, your game is screwed for good. Hard uninstall is the only thing left.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sims, and delete any folder there that corresponds to a game that you don't have installed.
If this doesn't work, then some of your registry keys are corrupted and I cannot do that through here...

I totally understand that it is hard for you to guide through. But all I see is the The Sims games I have installed.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:22

Well then, I would have to look through each key of those games to check for flaws...
I cannot guide you through this sorry!

What would you like to do?

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:26

Shamrock wrote:Well then, I would have to look through each key of those games to check for flaws...
I cannot guide you through this sorry!

What would you like to do?

Well, are you sure you'll fix the problem if you get access to the registry?

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 20:28

Nope, I can only try. But I will not mess up anything.
I mean the worse that can happen is me not having changed anything and telling you I don't find any flaws, and you have to do a clean uninstall...

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 20:28

Shamrock wrote:Nope, I can only try. But I will not mess up anything.
I mean the worse that can happen is me not having changed anything and telling you I don't find any flaws, and you have to do a clean uninstall...

Well if you still have time for TV, Ill send you a PM.

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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 21:06

Nothing found through Team Viewer...
Please update us after the full uninstall/reinstall!

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Mon 13 Jan 2014, 22:29

Big thanks to Shamrock!

He took his time and tried to help me over Team Viewer, doubt no luck.

Did a clean install, works perfect now.

Just one question, can I download stuff packs? Should I change the crack before/after?


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Re: Unable to start The Sims 3. [SOLVED]

Post by Shamrock on Mon 13 Jan 2014, 23:17

Great to hear!
Well install everything without using the torrents' cracks, then re apply the Ultimate Fix (files from the #Crack folder!)

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Re: Unable to start The Sims 3. [SOLVED]

Post by BlueAssault on Tue 14 Jan 2014, 18:54

Shamrock wrote:Great to hear!
Well install everything without using the torrents' cracks, then re apply the Ultimate Fix (files from the #Crack folder!)

Awesome, thank you mate!

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