Installations problems

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Installations problems

Post by anetka93-17 on Fri Mar 21, 2014 4:14 pm

Hi, i have installed The sims 3 and all the expansions according to the instructions. however when i launch the game at the end this info pops up :
 Exception raised
Unhandled page fault on write access to 
0x03540000 at address 0x7c471070
do you wish to debug it ?


what does it mean ? wha have i dont wrong ? i am working on mac.
can anyone help ? 

thank you !!

//MOVED
-cezra31

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Re: Installations problems

Post by Phoebe on Mon Mar 24, 2014 3:44 pm

Hello,

Have you updated your game and used Ultimate Fix for Mac?

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Re: Installations problems

Post by anetka93-17 on Mon Mar 24, 2014 4:29 pm

yes  i have.

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Re: Installations problems

Post by Phoebe on Mon Mar 24, 2014 9:38 pm

Do you have any kind mods or custom content?

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Re: Installations problems

Post by anetka93-17 on Tue Mar 25, 2014 10:43 pm

i am not sure. i havent installed anything myself. how do i check this?

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Re: Installations problems

Post by Phoebe on Thu Apr 03, 2014 11:56 am

Hello again,

Sorry for late reply. Are you sure you succesfully applied the Ultimate Fix? If you did, please rename your documents folder in Applications/Electronic Arts/The Sims 3 folder, like "Sims 3.old". And start your game aain to see if it is working now. 

Please let me know the result.

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