"Unable to start game". [SOLVED]

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"Unable to start game". [SOLVED]

Post by parker_roo on Sat 14 Jun 2014, 20:31

Alright, I hope I can get this fixed without having to uninstall and reinstall my game and EPs.  First of all, when I try to play the game, a prompt says, "Unable to start game, Your The Sims 3 Base Game is incompatible with the current Sims 3 Expansion Pack.  Please update your game via the game launcher."  Okay, I need to update my game, when I try to open the launcher I get this prompt, "Unable to start.  Please reinstall the base game."  So I successfully installed The Sims 3 and EPs following the "*MUST READ* How to install The Sims 3 correctly" thread.  I installed the base game and all of the expansion packs except for, Katy Perry Sweet Treats, 70s, 80s, & 90s Stuff, and Movie Stuff.  I got an update error on step 2, so I did step 2 first, then did step 1.  I updated the game to 1.67, and applied the Ultimate Fix. (Step 3) And I followed all of the Ultimate Fix instructions and did step 4.  After I applied the Cracks, I opened the launcher and it did not need to be updated.  I was able to play the game for two days, I then got all of these prompts for the game not being able to open.  I did not change any file on my computer, except for Windows 7 updated.  Would that be the problem?  Did the Windows 7 update change something dealing with Sims 3?  Oh and I did install The Sims 3 and EPs on my 500 GB external hard drive, but like I said, the game worked for two days, then the problem happened.  I have searched for hours on other threads on this website and on the internet, nothing is working.  Please help!  And thank you Games 4 the World for providing all of the downloads, fixes, and instructions!  Also thank you in advanced for helping me with these errors!

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Re: "Unable to start game". [SOLVED]

Post by The_gh0stm4n on Sat 21 Jun 2014, 09:08

@parker_roo wrote:Alright, I hope I can get this fixed without having to uninstall and reinstall my game and EPs.  First of all, when I try to play the game, a prompt says, "Unable to start game, Your The Sims 3 Base Game is incompatible with the current Sims 3 Expansion Pack.  Please update your game via the game launcher."  Okay, I need to update my game, when I try to open the launcher I get this prompt, "Unable to start.  Please reinstall the base game."  So I successfully installed The Sims 3 and EPs following the "*MUST READ* How to install The Sims 3 correctly" thread.  I installed the base game and all of the expansion packs except for, Katy Perry Sweet Treats, 70s, 80s, & 90s Stuff, and Movie Stuff.  I got an update error on step 2, so I did step 2 first, then did step 1.  I updated the game to 1.67, and applied the Ultimate Fix. (Step 3) And I followed all of the Ultimate Fix instructions and did step 4.  After I applied the Cracks, I opened the launcher and it did not need to be updated.  I was able to play the game for two days, I then got all of these prompts for the game not being able to open.  I did not change any file on my computer, except for Windows 7 updated.  Would that be the problem?  Did the Windows 7 update change something dealing with Sims 3?  Oh and I did install The Sims 3 and EPs on my 500 GB external hard drive, but like I said, the game worked for two days, then the problem happened.  I have searched for hours on other threads on this website and on the internet, nothing is working.  Please help!  And thank you Games 4 the World for providing all of the downloads, fixes, and instructions!  Also thank you in advanced for helping me with these errors!


Hello,


First of all, it's a very bad idea to install games on external hard-drives, in most cases. Do you remember what the drive letter of that external drive was when you installed the games ? The Windows update might have changed the drive letter, meaning your game is now unable to "find" the game files (that's one reason why it's a bad idea to use external drives).

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Re: "Unable to start game". [SOLVED]

Post by parker_roo on Mon 23 Jun 2014, 01:33

Yeah, I made sure that the drive letter was correct.  I ended up solving my own problem by backing up and manually uninstalling all of The Sims 3 off of my computer.  I then reinstalled it and the EPs onto my computer.  I haven't had any trouble since, so I have learned my lesson to not install games on external hard drives.  Thank you for your reply, I hope I don't have any other game issues in the future, but if I do, I know where to turn to!  Thanks!


Mod edit: good to hear that ! Very Happy  Problem solved, topic closed.

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Re: "Unable to start game". [SOLVED]

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