Office 2013 instalation, 1402 error.

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Office 2013 instalation, 1402 error.

Post by adsuperjenius on Thu 25 Sep 2014, 10:40

I receive that error msg at the end of instalation. after searching throught google, I found out 2 solutn but didnt work

1.open registry file and change permission
http://social.technet.microsoft.com/Forums/office/en-US/0d451179-7261-41e5-9c13-54d72d02df92/office-2013-installation-error-1402?forum=officeitpro
and I cannot found everyone option

2.http://support.microsoft.com/kb/838687/en-us
that didnt work also
it bring me here
http://support.microsoft.com/kb/313222/en-us
then I cant find the file that I should check,even I already show all hidden files

help me.whats should I do?

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Thu 25 Sep 2014, 19:33

@adsuperjenius wrote:I receive that error msg at the end of instalation. after searching throught google, I found out 2 solutn but didnt work

1.open registry file and change permission
http://social.technet.microsoft.com/Forums/office/en-US/0d451179-7261-41e5-9c13-54d72d02df92/office-2013-installation-error-1402?forum=officeitpro
and I cannot found everyone option

2.http://support.microsoft.com/kb/838687/en-us
that didnt work also
it bring me here
http://support.microsoft.com/kb/313222/en-us
then I cant find the file that I should check,even I already show all hidden files

help me.whats should I do?


Hello adsuperjenius,


Are you using an Administrator account on your computer ? Also, can you try running the setup as Administrator ? Right-click on the installation .exe and select "Run as Administrator". See if that works - good luck !

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Fri 26 Sep 2014, 09:31

yes I do that on admin user and already right lick and do admin mode..id didnt work Sad

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Fri 26 Sep 2014, 21:19

@adsuperjenius wrote:yes I do that on admin user and already right lick and do admin mode..id didnt work Sad


I would now actually suggest you go for Office 2007 Enterprise (also available from G4TW). It shouldn't be that much different from Office 2013, too. Or maybe someone else has a better suggestion.

Also, another idea: do you have ALL updates for your Windows installed ? Please check "Windows update" for any available updates: then download + install them.

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Sat 27 Sep 2014, 12:11

ok I will go to 2007 office for a temporary,until I found soultion for office 2013 issue..

I always do windows update. I dont know whats wrong.my computer could work with office 2013 before I do reinstalling windows..

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Sat 27 Sep 2014, 23:03

@adsuperjenius wrote:ok I will go to 2007 office for a temporary,until I found soultion for office 2013 issue..

I always do windows update. I dont know whats wrong.my computer could work with office 2013 before I do reinstalling windows..


I still suspect you did something wrong or missed something, because it's very unlikely that it worked before, but not now anymore, after "just" re-installing Windows. Anyhow, Office 2007 might not look as "fancy", but you should still find it useful. And it's VERY easy to install. Just run the setup, enter the serial number, and let it install. No "activation" is needed. After the install, just run the program.

But maybe someone else has another explanation why Office 2013 doesn't work in your case. Until then, keep us posted !

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Sun 28 Sep 2014, 06:00

hmm,wait. I do something to instalation

1.change the instalation destination to d drive, as I dont have much space on c drive

2.remove some of unsused office. I wanna save 1 gb by not installing outlook,onenote,and some other feature

do this is?

I dont have much disk space Sad

EDIT
this is so unbelieveable.even 2007 office also show 1402 error message Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Sun 28 Sep 2014, 22:21

@adsuperjenius wrote:hmm,wait. I do something to instalation

1.change the instalation destination to d drive, as I dont have much space on c drive

2.remove some of unsused office. I wanna save 1 gb by not installing outlook,onenote,and some other feature

do this is?

I dont have much disk space Sad

EDIT
this is so unbelieveable.even 2007 office also show 1402 error message Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad


I'm not sure what's happening on your computer. This seems to be a rare glitch. See this here if anythign there helps you:

http://support2.microsoft.com/kb/838687/en



If nothing works, try re-installing Windows again.

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Mon 29 Sep 2014, 09:03

method 1 cant be used. I post screenshoot earlier, I cant find "everyone" button
method 2 cant too, I didnt use webrood spy sweeper
method 3 I dont know how to on windows 7
method 4 I believe this isnt corrupted,since already tested by games4theworld,used by many ppl,including me few year ago could used it, and I download 2 and receive same error message

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Mon 29 Sep 2014, 19:45

@adsuperjenius wrote:method 1 cant be used. I post screenshoot earlier, I cant find "everyone" button
method 2 cant too, I didnt use webrood spy sweeper
method 3 I dont know how to on windows 7
method 4 I believe this isnt corrupted,since already tested by games4theworld,used by many ppl,including me few year ago could used it, and I download 2 and receive same error message


Just out of interest: did you actually do a proper Windows installation or just an "upgrade" ? I still think you did somethingdifferent, compared to last time when it worked.

Please read up on the "TeamViewer" information here:
http://www.games4theworld.org/contact.html



And then contact me or another team member on the chatbox, when you see any of us online.

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Tue 30 Sep 2014, 16:51

well I didnt do any upgrade . so my computer is somewhat broken. I bring it to asus service center.they do reinstall my windows. windows 7 for windows 7 .thats what happen. So Im not the one who do the reinstalling.

Ok I would do that teamviewer. few years ago team viewr service stopped.happpy to know now its avaiable again

may I know how to different between forum member and team support member? do the color is different?it says the chatserver is down,so should use forum chatbox instead.

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Tue 30 Sep 2014, 19:38

@adsuperjenius wrote:well I didnt do any upgrade . so my computer is somewhat broken. I bring it to asus service center.they do reinstall my windows. windows 7 for windows 7 .thats what happen. So Im not the one who do the reinstalling.

Ok I would do that teamviewer. few years ago team viewr service stopped.happpy to know now its avaiable again

may I know how to different between forum member and team support member? do the color is different?it says the chatserver is down,so should use forum chatbox instead.


The "TeamViewer" service never stopped; what you mean is something totally different. Smile  But yes, try catching me on the chatbox, sometime, for more details on that.

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Wed 01 Oct 2014, 11:44

ok. but my problem,everyone could enter chatbox.so how could I know if thats is the team member or just a forum member?

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Re: Office 2013 instalation, 1402 error.

Post by SeoY on Wed 01 Oct 2014, 15:37

@adsuperjenius wrote:ok. but my problem,everyone could enter chatbox.so how could I know if thats is the team member or just a forum member?

Hi there! Smile

You can differentiate team members from regular members looking at the color of their username. Regular forum members have an orange username, while team members either have a brown (Helpers), green (The Sims Helpers), magenta (Moderators), or red (Administrators) username.

Alternatively, you can click each of the colors of the team members I gave you for a list of every one of them. 

Make sure you check really well the username of the person you are talking to. Wink

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Re: Office 2013 instalation, 1402 error.

Post by The_gh0stm4n on Wed 01 Oct 2014, 19:57

@adsuperjenius wrote:ok. but my problem,everyone could enter chatbox.so how could I know if thats is the team member or just a forum member?


Yes, what SeoY said."Normal" members have the same username color as you, and team members have different colors (brown, green, pink & red). You can also scroll down to the bottom of the forum's main page and look under "Legend". There, all the most important usergroups are "listed" (Admins, Mods, The Sims Helpers, Helpers).


This was always that way; this is not something new...

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Re: Office 2013 instalation, 1402 error.

Post by adsuperjenius on Thu 02 Oct 2014, 13:05

ok .would wait until I and support team online at same time.thanks Smile

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