operating window 8.1, sims 4 still wont work

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operating window 8.1, sims 4 still wont work

Post by GemzSt4r on Fri 24 Oct 2014, 08:45

hey,

ive downloaded Sims 4 from our site, and was seeing the same errors as the other people. i then downloaded the ultimate fix which i thought had worked and probably did, but now when i try to launch the app it states " this app can't run on your pc, to find a version for your pc, check with the software publisher"

is it that the sims 4 download only works for windows 7?

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Re: operating window 8.1, sims 4 still wont work

Post by LoriliHime on Fri 24 Oct 2014, 11:12

The Sims 4 works with Windows 8. Please redownload the ultimate fix and reapply it. If that does not address your issue then please let us know so we can try to help you further.

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Re: operating window 8.1, sims 4 still wont work

Post by The_gh0stm4n on Fri 24 Oct 2014, 16:08

@GemzSt4r wrote:hey,

ive downloaded Sims 4 from our site, and was seeing the same errors as the other people. i then downloaded the ultimate fix which i thought had worked and probably did, but now when i try to launch the app it states " this app can't run on your pc, to find a version for your pc, check with the software publisher"

is it that the sims 4 download only works for windows 7?


Hello GemzSt4r and welcome,


Is your computer strong enough for the game ? Check the information here:
http://help.ea.com/en/article/the-sims-4-system-requirements/





Do post back ! Smile 

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