Install issue -TS4.exe shortcut problem

View previous topic View next topic Go down

Install issue -TS4.exe shortcut problem

Post by Stre3t Danc@ on Fri 31 Oct 2014, 01:15

Hello! So today I installed TS4 and after running setup the game was supposed to launch but didn't. However, I tried running the game manually and this came up: 


That's what the icon (in the upper right corner) & pop-up look like.
Also, I don't see the TS4 folder in Program files, so I tried re-installing the game and it asks me if I want to modify, remove or repair it.. I chose 'repair' first but it didn't fix anything. Then I re-installed everything annnnddd got the same pop-up again.
What should I do?

Stre3t Danc@
Beginner
Beginner

Posts : 4
Points : 1881
Reputation : 0
Join date : 2012-08-30

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by SeoY on Fri 31 Oct 2014, 02:43

Hi there! Smile

Please, download the Ultimate Fix from this link here:
http://games4theworld.bestgoo.com/t18086-the-sims-4-ultimate-fix

When you copy the folders to the location specified the error should disappear.
About the The Sims 4 folder, it's inside Electronic Arts at Program Files (x86) (or just Program Files, if your OS is 32 bits). Wink

Please, let us know how it goes. Good luck!

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1727
Points : 3702
Reputation : 299
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by Stre3t Danc@ on Sat 01 Nov 2014, 15:24

The vcredist_x64 won't install.  Wat.


Stre3t Danc@
Beginner
Beginner

Posts : 4
Points : 1881
Reputation : 0
Join date : 2012-08-30

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by SeoY on Sat 01 Nov 2014, 15:30

Stre3t Danc@ wrote:The vcredist_x64 won't install.  Wat.


If you are on a 32 bit version of Windows XP, it won't allow you to install the 64 bit version of the vcredist. Just continue with the rest of the steps and let us know how it goes. Good luck! Smile



Mod edit: Moved to the right section.

- Carlos

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1727
Points : 3702
Reputation : 299
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by Stre3t Danc@ on Sun 02 Nov 2014, 02:23

I did. I get the same pop-up I got before.  WhatDidUJustCallMe? It asks me to 'browse' for TS4.exe.

Stre3t Danc@
Beginner
Beginner

Posts : 4
Points : 1881
Reputation : 0
Join date : 2012-08-30

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by SeoY on Sun 02 Nov 2014, 02:51

Stre3t Danc@ wrote:I did. I get the same pop-up I got before.  WhatDidUJustCallMe? It asks me to 'browse' for TS4.exe.

That means that the antivirus deleted the TS4.exe file. To recover it, you must copy the folders from the Ultimate Fix again. But it will get deleted again if you don't add the installation folders to the antivirus exception list. So, please make sure that the folders are properly added and then extract the folders from the Ultimate Fix there again. If the TS4.exe is not inside of the Ultimate Fix either, you will have to re-download it with the antivirus disabled.

Please, let us know how it goes. Good luck! Smile

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1727
Points : 3702
Reputation : 299
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by Ashapee on Wed 05 Nov 2014, 23:07

My ultimate fix installation guide look like this.....





So... How do I install the fix???

Ashapee
Beginner
Beginner

Posts : 12
Points : 1463
Reputation : 0
Join date : 2013-11-03

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by The_gh0stm4n on Wed 05 Nov 2014, 23:09

Ashapee wrote:My ultimate fix installation guide look like this.....





So... How do I install the fix???


Hello,


Please open a NEW topic for your issue(s), instead of posting under someone else's thread. Besides, your problem doesn't even seem to have anything to do with the OP's issue.

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14429
Points : 19151
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by BushyC on Thu 06 Nov 2014, 03:17

Hello! I have reinstalled the game, made sure my antivirus program has the right folders on it's extension list, then copied the Ultimate Fix, but I am still getting the message that if cannot find the extension. Help?

BushyC
Beginner
Beginner

Posts : 2
Points : 1079
Reputation : 0
Join date : 2014-11-06

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by SeoY on Thu 06 Nov 2014, 03:26

BushyC wrote:Hello! I have reinstalled the game, made sure my antivirus program has the right folders on it's extension list, then copied the Ultimate Fix, but I am still getting the message that if cannot find the extension. Help?

Hi there! Smile

Please, create a new topic for your issue. Each user should have a different topic, as each may need a very different solution. We'll be glad to help you after you've created the new topic. Thanks!

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1727
Points : 3702
Reputation : 299
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Install issue -TS4.exe shortcut problem

Post by BushyC on Thu 06 Nov 2014, 03:29

Doh. I'm an idiot. I'd made sure the Fix files after being unzipped were on the exclusion list but had not done so for the files actually in the Program Files. x_x So yeah...feel free to delete all this.

BushyC
Beginner
Beginner

Posts : 2
Points : 1079
Reputation : 0
Join date : 2014-11-06

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum