Sims 4 force close [SOLVED]

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Sims 4 force close [SOLVED]

Post by simrinravioli on Sat 01 Nov 2014, 17:50

Today it keeps on force closing and my anti virus keep popping WhatDidUJustCallMe? I tried disabling  and ignore threat it  but nothing happens   .
FUU!  
AVG DETECTION

threat: IDP.Trojan.60E173CA
Object name: C:\Program Files\Electronic Arts\The Sims 4\Game\Bin\TS4.exe
 wut does thiz meann??  Question Question albino
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Re: Sims 4 force close [SOLVED]

Post by SeoY on Sat 01 Nov 2014, 18:00

Hi there! Smile

So, have you added the folders in the installation path to your antivirus exceptions list?
You should add the Program Files\Electronic Arts\The Sims 4 folder to that list, and if that doesn't work, try also adding the 4 subfolders inside. This should get rid of the warning.

Good luck, and please let us know how it goes!

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Re: Sims 4 force close [SOLVED]

Post by simrinravioli on Sat 01 Nov 2014, 18:14

I already included the sims 4 in the exception list together with its subfolders but it doesn't work:(((
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Re: Sims 4 force close [SOLVED]

Post by SeoY on Sat 01 Nov 2014, 18:16

@simrinravioli wrote:I already included the sims 4 in the exception list together with its subfolders but it doesn't work:(((

Did you already include the Program Files\Electronic Arts\The Sims 4\Game\Bin too?

And does AVG have some sort of file exception? Like adding a specific file to the exceptions list. If it does, then you can add the TS4.exe directly to the list and that may get rid of the issue. Smile

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Re: Sims 4 force close [SOLVED]

Post by simrinravioli on Sat 01 Nov 2014, 18:41

IT WORKED after i added the .exe Hammertime Hammertime cheers cheers cheers :awesome:Thanyouu
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Re: Sims 4 force close [SOLVED]

Post by SeoY on Sat 01 Nov 2014, 22:17

@simrinravioli wrote:IT WORKED after i added the .exe Hammertime Hammertime cheers cheers cheers :awesome:Thanyouu

You're very welcome! Very Happy

Problem solved, topic closed. Come back if you ever encounter any other issues!

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Re: Sims 4 force close [SOLVED]

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