The program can't start because ___ is missing from your computer - fix.

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The program can't start because ___ is missing from your computer - fix.

Post by SeoY on Thu 06 Nov 2014, 16:12

Hi all!

Some people are getting this error when they are trying to run the game:



This is most probably caused by the antivirus interfering with the running of the game. So far, we have only seen this happening if you have Symantec Endpoint Protection. The solution for this error would be to change your antivirus to another one. You can get some of those, like AVG and NOD 32, from our downloads website here:
http://www.games4theworld.org/downloads.html

But another ones like Avast work too. If you are getting this error with any other antivirus, please let us know. That is all for now.





DO NOT POST ANY QUESTIONS OR PROBLEMS IN THIS TOPIC. INSTEAD, PLEASE OPEN A NEW TOPIC IN THE APPROPRIATE FORUM-SECTION, EITHER "THE SIMS 4 DOWNLOADS SUPPORT" OR "THE SIMS 4 IN-GAME SUPPORT"! THANK-YOU-NOTES CAN BE POSTED HERE.

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Re: The program can't start because ___ is missing from your computer - fix.

Post by Adwomin on Sun 09 Nov 2014, 02:15

Hi there,

Eek! Did you just recommend "AVG"? Shame on you.
Also free alternatives: Avast! and Microsoft Security Essentials. (Basic, but better than nothing...)
Oh and, while the free version does not include anti-virus scanning, Spybot Search & Destroy is also a wonderful piece of software, which I highly recommend!

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