Help with connecting to the gallery please

View previous topic View next topic Go down

Help with connecting to the gallery please

Post by professorchaos on Sat 08 Nov 2014, 17:14

Hi all,
I've tried connecting to the gallery using the guide on here, but I can't seem to get on. I had Origin running in the background, but whenever I am on the main menu of the game it is never connected. I always have the RLD! username in the corner. When I try to connect, it just attempts to connect but nothing happens. I definitely have Origin online. Any further tips on how to get it to connect?
Thanks in advance!

professorchaos
Posting Nerd
Posting Nerd

Posts : 26
Points : 1722
Reputation : 1
Join date : 2013-01-14

View user profile

Back to top Go down

Re: Help with connecting to the gallery please

Post by SeoY on Sat 08 Nov 2014, 22:11

Hi there! Smile

So far, we've not seen any indication that there's anything else that you need to do apart from running Origin in the background. Are both Origin and The Sims 4 installed in the same drive? You should also make sure that Origin is updated to the latest version, and that it's actually online (not in offline mode).

When you start the game, you should see your username at the top right. If you see the RLD! instead, you won't be able to connect to the gallery.

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1726
Points : 3645
Reputation : 298
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum