Uninstalling Sims 4

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Uninstalling Sims 4

Post by dt2 on Sun 09 Nov 2014, 02:00

Hi!

I was in the middle of uninstalling the Sims 4 (I have games4theworld torrent version) and ran into a problem.  A message popped up: "Could not update the ini file C:\Program Files (x86)\Electronic Arts\The Sims 4\Game\Bin\RldOrigin.ini.  Verify that the file exists and that you can access it." And it gave me the option to either "Retry" or "Cancel", pressing Retry doesn't do anything (b/c there's no file) and Cancel would only cancel the uninstall.  Can anyone help me with this?

Thanks!

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Re: Uninstalling Sims 4

Post by SeoY on Sun 09 Nov 2014, 02:15

Hi there, and welcome to the Games4theworld Forum! Very Happy

What you need to do is navigate to that exact location (C:\Program Files (x86)\Electronic Arts\The Sims 4\Game\Bin) and delete the RldOrigin.ini file. That should let you continue with the un-installation.

If I may ask, what made you uninstall your game? If you are getting any error, maybe we can try to help you with that. Wink

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Re: Uninstalling Sims 4

Post by dt2 on Sun 09 Nov 2014, 02:22

Hi SeoY!

Thanks for the tip, and super fast response, it worked!

I forgot to add it into the exception list on my anti virus scanner, so it deleted the main game file. Going to re-install it now, thank you so much  Very Happy Very Happy Very Happy Very Happy

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Re: Uninstalling Sims 4

Post by SeoY on Sun 09 Nov 2014, 02:30

@dt2 wrote:Hi SeoY!

Thanks for the tip, and super fast response, it worked!

I forgot to add it into the exception list on my anti virus scanner, so it deleted the main game file. Going to re-install it now, thank you so much  Very Happy Very Happy Very Happy Very Happy

Glad to hear that!

For the future though, if any files get deleted by your antivirus, there's no need to completely uninstall and reinstall the game. Simply applying the Ultimate Fix would be enough. You can get it from here:
http://games4theworld.bestgoo.com/t18086-the-sims-4-ultimate-fix

If you encounter any other issues, put them here so we can try and help you. Good luck!

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