Started crashing after update [SOLVED]

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Started crashing after update [SOLVED]

Post by charlytee on Tue 11 Nov 2014, 01:32

so sims 4 was working fine until I tried to update it. Now t goes through the intro loading, but halfway through crashes. Windows gave me the following problem details:

Spoiler:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: TS4.exe
  Application Version: 1.0.797.20
  Application Timestamp: 54385e85
  Fault Module Name: TS4.exe
  Fault Module Version: 1.0.797.20
  Fault Module Timestamp: 54385e85
  Exception Code: c0000005
  Exception Offset: 00290053
  OS Version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional Information 1: 12c7
  Additional Information 2: ffd03b99524e4e718038ffa0fa054f2c
  Additional Information 3: a23c
  Additional Information 4: 2954c8cd74d51ab2a7e68f55548551f4


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Re: Started crashing after update [SOLVED]

Post by SeoY on Tue 11 Nov 2014, 01:47

Hi there, and welcome to the Games4theworld forum! Very Happy

Please, take a look at this post here:
http://games4theworld.bestgoo.com/t18345-game-keeps-crashing-since-ultimate-fix#127300

Some users report that disabling your antivirus, re-extracting the Ultimate Fix RAR file and applying it again fixed their issues. You could try it also and see how it goes.

Good luck!

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Re: Started crashing after update [SOLVED]

Post by charlytee on Tue 11 Nov 2014, 08:24

It worked, thank you!  IAmSoHappyEmergahwd

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Re: Started crashing after update [SOLVED]

Post by SeoY on Wed 12 Nov 2014, 05:29

@charlytee wrote:It worked, thank you!  IAmSoHappyEmergahwd

Glad to hear that! Very Happy

As the problem is solved, I'll go ahead and close the topic now. Should you need anything else, please do come back. Have fun!

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Re: Started crashing after update [SOLVED]

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