Unable to connect to Gallery. [SOLVED]

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Unable to connect to Gallery. [SOLVED]

Post by themorbidbarbie on Mon 17 Nov 2014, 00:31

I think my problems started after I updated my game to the latest patch.  Before, I had no problems connecting and downloading with the Gallery, but now I can't.  Whenever I pull up the Gallery, it has the RLD! username in the top right corner, even though I signed into Origin with my alternate account and left it running in the background.  I'm just wondering why it was working fine before and why the patch would stop that.  And how to fix it, of course.

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Re: Unable to connect to Gallery. [SOLVED]

Post by The_gh0stm4n on Wed 26 Nov 2014, 18:04

@themorbidbarbie wrote:I think my problems started after I updated my game to the latest patch.  Before, I had no problems connecting and downloading with the Gallery, but now I can't.  Whenever I pull up the Gallery, it has the RLD! username in the top right corner, even though I signed into Origin with my alternate account and left it running in the background.  I'm just wondering why it was working fine before and why the patch would stop that.  And how to fix it, of course.


Hello themorbidbarbie and sorry for the late reply,


Have you also read this guide here?
http://games4theworld.bestgoo.com/t18195-connecting-to-the-gallery-in-the-sims-4


If you have problems connecting to the gallery, try connecting at a later point. Good luck !
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Re: Unable to connect to Gallery. [SOLVED]

Post by themorbidbarbie on Wed 26 Nov 2014, 18:11

I actually figured it out, redownloading the CAS demo seemed to work for some reason. Thanks!

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Re: Unable to connect to Gallery. [SOLVED]

Post by The_gh0stm4n on Wed 26 Nov 2014, 18:15

@themorbidbarbie wrote:I actually figured it out, redownloading the CAS demo seemed to work for some reason. Thanks!


OK, OK, thanks for letting us know about this "fix". Smile  It surely will help other people too, having the same issue. Have fun ! Topic closed - and don't hesitate to open a new thread if you want to ask anything else. Smile 
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