Can't install Sims 4

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Can't install Sims 4

Post by NerfRebelle on Sun 23 Nov 2014, 04:05

When I try and install the sims 4 it won't let me? Do I need to uninstall origin? I turned off my antivirus too so I'm not sure what's up.  Why God. Help I'm new here.

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Re: Can't install Sims 4

Post by SeoY on Sun 23 Nov 2014, 04:13

Hi there, and welcome to the Games4theworld Forum! Smile

Did you actually extract the contents of the RAR file before trying to install the game? You should create an empty folder somewhere, drag the files from the RAR to there and only when it finished extracting you need to double click the Setup. Good luck!

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Re: Can't install Sims 4

Post by NerfRebelle on Sun 23 Nov 2014, 04:27

Thanks, 
No... I didn't do that.. I'm so bad at this honestly. Thanks for the help! You guys reply really fast.

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Re: Can't install Sims 4

Post by SeoY on Sun 23 Nov 2014, 04:30

@NerfRebelle wrote:Thanks, 
No... I didn't do that.. I'm so bad at this honestly. Thanks for the help! You guys reply really fast.

You're very welcome! Very Happy

So, is the game installing now? Be sure to let us know how the installation goes. If you encounter any problems, post them here and we'll try to help you with them.

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Re: Can't install Sims 4

Post by NerfRebelle on Sun 23 Nov 2014, 04:49

@SeoY wrote:
You're very welcome! Very Happy

So, is the game installing now? Be sure to let us know how the installation goes. If you encounter any problems, post them here and we'll try to help you with them.
It didn't work. Same message as before. I think origin locked it... See, I originally downloaded it two days ago and I didn't move the folders or anything, but I still ended up playing the actual game. Everything was working fine until I started using the gallery. It wasn't letting me use anything from the gallery except the sims I created in the CAS Demo.

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Re: Can't install Sims 4

Post by SeoY on Sun 23 Nov 2014, 05:19

@NerfRebelle wrote:It didn't work. Same message as before. I think origin locked it... See, I originally downloaded it two days ago and I didn't move the folders or anything, but I still ended up playing the actual game. Everything was working fine until I started using the gallery. It wasn't letting me use anything from the gallery except the sims I created in the CAS Demo.

Sorry, but I'd need more details about your issue. Are you sure you extracted all of the files from the RAR? If you already have the game, why are you trying to install it again? Did you uninstall it, and why? If you did, was it a clean uninstall?

About the Gallery, please take a look at this post I made here:
http://games4theworld.bestgoo.com/t18195-connecting-to-the-gallery-in-the-sims-4
I hope it makes a little more clear how the Gallery works in our release.

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Re: Can't install Sims 4

Post by NerfRebelle on Sun 23 Nov 2014, 05:21

@SeoY wrote:
Sorry, but I'd need more details about your issue. Are you sure you extracted all of the files from the RAR? If you already have the game, why are you trying to install it again? Did you uninstall it, and why? If you did, was it a clean uninstall?

About the Gallery, please take a look at this post I made here:
http://games4theworld.bestgoo.com/t18195-connecting-to-the-gallery-in-the-sims-4
I hope it makes a little more clear how the Gallery works in our release.
I uninstalled it because this morning when I launched it, it said something about the files being missing.

//EDIT

Is anyone going to help? I need this game urgently it's ten to six (p.m.) and I have to install it today.

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Re: Can't install Sims 4

Post by The_gh0stm4n on Tue 25 Nov 2014, 04:37

@NerfRebelle wrote:When I try and install the sims 4 it won't let me? Do I need to uninstall origin? I turned off my antivirus too so I'm not sure what's up.  Why God. Help I'm new here.


Hello NerfRebelle and welcome,


Please be patient when posting on here. We can't possibly get back to all posts right after they show up.

As for the problem, what anti-virus program do you have ? I'd suggest you actually UN-INSTALL that anti-virus now, and then re-boot the computer. After that, continue with installing The Sims 4 (extract all contents of the .RAR into an empty folder, and then go to the folder and start the setup.exe). 


Good luck !
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