Problem with YouTube. [SOLVED]

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Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 12:47

hi guys,
i am sorry if i post it in the wrong place i dont know if this is the right place for it,
so my problem is i am having this error on youtube where the page is not opening in the morning its working fine but after some hours it just stops working it puts this error for me :
This webpage is not available


Reload

Hide details

The webpage at https://www.youtube.com/watch?v=ujVNKQrYSuk might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_CONNECTION_CLOSED








i have tried it on another laptop and its the same my 2 laptops are putting this error
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Re: Problem with YouTube. [SOLVED]

Post by The_gh0stm4n on Sat 06 Dec 2014, 12:51

//MOVED


Well, the YouTube URL you linked to works fine for me, as of now...








Have you also tried clearing the cache & cookies in your browser(s) ?

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 12:53

that's weird i think the problem is with my router or something

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Re: Problem with YouTube. [SOLVED]

Post by The_gh0stm4n on Sat 06 Dec 2014, 13:14

trojen100 wrote:that's weird i think the problem is with my router or something


Do you experience things like that regularly ? Are you sure your ISP doesn't block anything ?


Also, try watching that video later again; there may be some technical problems or whatnot...if there was a problem with your hardware (router,...) then I guess you would have bigger difficulties than not being able to watch that video. 

But yes, while I'm at it: do you experience other issues with your internet too, other than with YouTube ?

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 14:19

Hi,

Indeed, try clearing all your caches first. (If you don't know how, CCleaner can do the job for you)
If you're using a proxy or VPN service, temporarily disable it and try again.
And last but not least: make sure that you're running your browser in safe mode, to prevent plug-ins/add-ons from possibly interfering with YouTube.

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 16:15

this was the first things i tried admin and i have ccleaner  its not just my laptop its  my other laptop and the phones ,can slow internet cause this thing and i have no other issues rather than the internet became slower then it used to be

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 16:45

Hi there,

That's odd. Then it's an internet issue in your network.
What you can try:

1. Disconnect router and modem from electricity.
2. Wait 30 seconds or so.
3. Connect modem.
4. Wait 1 minute.
5. Connect router.
6. Test again and please let us know the result.

This is just some basic troubleshooting and might help. If it doesn't, you might have to contact your ISP, since it happens on all your devices.

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 21:21

still no luck

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 21:52

Hi there,

Hmmm... I'm out of options, sorry. I recommend sending an e-mail (or calling) to your ISP.
Maybe someone else has another suggestion.

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 21:58

no problem its well known here in Lebanon that the internet is very expensive and too slow even the 2 MB is very slow,and thanks for trying to help me solve the problem i will contact my ISP and see whats the problem and one more question can a slow internet cause this problem like they are putting know tcp/ip error

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 22:08

Hi again,

No, not that I know.
I did read this somewhere though: "I saw this error, when my 3g account balance reaches 0. Since, i am using internet via mobile phone with 3g connection enabled. So, server might closed the connection after my account balance reaches 0.
Recommendation: Use ping test to see whether the connection is closed or not. Recharge your account with enough balance and activate the 3g connection."

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 22:12

i used ping test the one you do in run it send a request and then returned connection timed out and know its saying replay from youtube ip i have an unlimited internet i pay the ISP to recharge it but what i notice  when there is still 3 to 2 days for my internet to end it becomes laggy


Last edited by trojen100 on Sat 06 Dec 2014, 22:14; edited 1 time in total

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 22:13

Hi,

Do you download a lot? The ISP might be using a Fair Use Policy.

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 22:15

no it have been a month i didn't download anything and i have my doubts that he even knows a thing like this exists
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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 22:17

trojen100 wrote:no it have been a month i didn't download anything and i have my doubts that he even knows a thing like this exists
Hi,

Then I'm out of solutions for now. Sad

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 22:21

no problem and thanks for helping here have a cup of  Tea 4

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 22:38

trojen100 wrote:no problem and thanks for helping here have a cup of  Tea 4
Ah, thanks!
I just finished a cup of hot chocolate. :DedicatedToLorilihim

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 23:02

oh there is always a space for a cup of tea,
and admin you can close the thread.

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Re: Problem with YouTube. [SOLVED]

Post by Adwomin on Sat 06 Dec 2014, 23:06

Hi,

LOL, I happen to have a cup of tea in front of me now. So yes, there's always space (and time) for a good cup of tea!

I'll keep this topic open, so you can let us know the result after contacting your ISP. Is that OK?

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Re: Problem with YouTube. [SOLVED]

Post by trojen100 on Sat 06 Dec 2014, 23:08

ok no problem

//EDIT

it was the internet connection it was slow so the speed is a factor too,thanks for the help.

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Re: Problem with YouTube. [SOLVED]

Post by The_gh0stm4n on Fri 12 Dec 2014, 21:09

trojen100 wrote:ok no problem

//EDIT

it was the internet connection it was slow so the speed is a factor too,thanks for the help.


Do not double-post please. Instead, click on the "edit"-button of your post, if you want to add stuff to your original message.

That said, good to hear that the issue seems solved now, hence I'll close this thread.

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