vcredist_x64 on windows 7

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vcredist_x64 on windows 7

Post by ibkx on Mon 19 Jan 2015, 15:59

hi, i tried to download the sims 4 but when i want to open the game, it says ''the dynamic library rld.dll failed to initializa (E1103). i saw that more people have this problem. but then i went to program files>electronic arts>the sims 4>_installer>vc>vc2013>redist. 

the vcredist_x86 did work and i think everything is fine with it, but when i clicked on  vcredist_x64 it says ''one or more issues caused the setup to fail. please fix the issues and then retry setup 0x81f40001 - microsoft visual c + + 2013 redistributable (x64) - 12.0.21005 can only be installed on windows xp sp1 (x64) and newer platforms.''

i have windows 7 home premium and 32 bit.. does this mean i cant have the sims 4 on my computer? and is there any way to solve this?

thanks

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Re: vcredist_x64 on windows 7

Post by SeoY on Mon 19 Jan 2015, 23:52

Hi there, ibkx! Smile

If your Windows 7 is 32-bit, then it won't let you install the vcredist_x64.exe file. This is normal. But in that case it shouldn't be necessary for the game to be able to run. Some users have The Sims 4 working in computers with Windows 7 32-bit.

Did you make sure to set up your antivirus correctly? Adding the install folders to the Exceptions list is sometimes completely crucial. Did you also download and apply the latest Ultimate Fix?

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