The Sims 1: Complete Edition - Error Getting SKU Number!? :(

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The Sims 1: Complete Edition - Error Getting SKU Number!? :(

Post by SimcityTiles on Tue 20 Jan 2015, 05:06

Recently ive tried to reinstall the good old sims 1 Wink and then it came up with 'error getting sku number, aborting installation' or something like that. And ive deleted all my sims things (all my sims 2 and 3 stuff Sad jk i backed up) and deleted all the sims things off the registry and it still is not working! Help please Sad 
I have vista btw.


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Re: The Sims 1: Complete Edition - Error Getting SKU Number!? :(

Post by The_gh0stm4n on Wed 21 Jan 2015, 05:20

@SimcityTiles wrote:Recently ive tried to reinstall the good old sims 1 Wink and then it came up with 'error getting sku number, aborting installation' or something like that. And ive deleted all my sims things (all my sims 2 and 3 stuff Sad jk i backed up) and deleted all the sims things off the registry and it still is not working! Help please Sad 
I have vista btw.


The Sims 3 plumbob ooo plumbobs


Hello SimCityTiles and welcome,


Did you have the game installed on that computer, sometime in the past and then un-installed it ? If yes, make sure first that you can see hidden files and folders. For that, go to any folder, and in the top left corner under "Organize", click the folder options. Under "View", mark the box that says "view all files/folders".

At least that's how you do it in Windows 7; I assume that should be the same for Vista too.


Then you navigate to C:\Program files(x86)\InstallShield Installation Information. You will see lots of files there, which you can open with Notepad (right-click on the file, select "open with -> Notepad"). You need to look into each file and find those that "deal" with The Sims 1. Look for any indicators in these files that say anything about The Sims 1 and the expansions. Usually, there will be some notice in these files about TS1.

As soon as you found all the files, just delete them. And then I would re-boot the computer. 

Finally, try re-installing The Sims 1 again. Good luck !
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Re: The Sims 1: Complete Edition - Error Getting SKU Number!? :(

Post by SimcityTiles on Thu 22 Jan 2015, 03:11

Cant seem to find it Sad its called hidden files in vista but still cant find it, ive uninstalled sims 3 in the past but i installed sims 1 after sims 3 got uninstalled so idk :c

EDIT:
I found some more sims 1 leftover files, deleted them, rebooted and tried installing again and it still WONT WORK...
gonna check registry again...  Help

EDIT 2:
OMFG, took me forever to find out how to find it No shit, Sherlock. i had to use advance search on vista... so i finally found the folder, spend 10 minutes finding which sims folders there are and deleted. rebooted it and it worked like a charm <3 atm im stuck at 0% im gonna try again ty for you help, would of spent weeks finding how to... EA kept asking for the serial and i was like "fek off" and they ended the chat...

thank you Carlos :3 im a  Noob

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Re: The Sims 1: Complete Edition - Error Getting SKU Number!? :(

Post by Adwomin on Thu 22 Jan 2015, 18:20

@SimcityTiles wrote:Cant seem to find it Sad its called hidden files in vista but still cant find it, ive uninstalled sims 3 in the past but i installed sims 1 after sims 3 got uninstalled so idk :c

EDIT:
I found some more sims 1 leftover files, deleted them, rebooted and tried installing again and it still WONT WORK...
gonna check registry again...  Help

EDIT 2:
OMFG, took me forever to find out how to find it No shit, Sherlock. i had to use advance search on vista... so i finally found the folder, spend 10 minutes finding which sims folders there are and deleted. rebooted it and it worked like a charm <3 atm im stuck at 0% im gonna try again ty for you help, would of spent weeks finding how to... EA kept asking for the serial and i was like "fek off" and they ended the chat...

thank you Carlos :3 im a  Noob
Hi there,

Glad to hear you were able to find that folder and fix the error.
We'll keep this topic open, please let us know the final result! (And remember to extract the downloaded .RAR file using WinRAR first, before starting the installation)

Good luck! Wink

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