sims 4 problem

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sims 4 problem

Post by Aymen1234 on Sat 07 Feb 2015, 06:39

hey all and again with a problem in the laptop
I have a laptop that the sims 4 don't work correctly it freezes every 10 seconds and it stills freezd for 20 seconds I think
but in the normal pc it doesn't freeze it works perfectly
and I cracked it with the ultimate fix and changed settings to laptop mode but nothing happened and it freezes only in game not in menu
any solutions and thanks
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Re: sims 4 problem

Post by SeoY on Sat 07 Feb 2015, 14:10

Hi there, Aymen1234! Smile

Are you completely sure that your laptop has the minimum requirements for the game? What specs does it have?

You can check if it laptop is strong enough to run the game here:
http://www.systemrequirementslab.com/cyri

Have you installed any Mods or CC in your game?

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Re: sims 4 problem

Post by Aymen1234 on Sat 07 Feb 2015, 16:25

@SeoY wrote:Hi there, Aymen1234! Smile

Are you completely sure that your laptop has the minimum requirements for the game? What specs does it have?

You can check if it laptop is strong enough to run the game here:
http://www.systemrequirementslab.com/cyri

Have you installed any Mods or CC in your game?
my computer specs:
ProcessorIntel(R) Core(TM) i5 CPU M 480 @ 2.67GHz
ManufacturerIntel
Speed2.7 GHz
Number of Cores4
Video CardIntel(R) HD Graphics
ManufacturerIntel
ChipsetIntel(R) HD Graphics
Dedicated Memory64 MB
Total Memory1.7 GB
Memory6.0 GB
Operating SystemMicrosoft Windows 8 (build 9200), 64-bit
Service Pack0
Size64 Bit
EditionBasic
Note: intel hd graphics 4000
and no I have no mods installed in my laptop only in the normal pc
and when I checked if the game works it saids that 

MinRec


The Sims 4         
but is there any way to get it work ?
if no then I will continue to play it in the normal at least it works
and sorry for the late reply and thanks
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Re: sims 4 problem

Post by The_gh0stm4n on Tue 10 Feb 2015, 15:59

Your laptop isn't exactly strong, to put it that way. Can you try playing in "windowed mode" ? Look in the in-game options menu for that.

Also, try lowering all the graphics settings.

Next, I'm not sure if your "Windows 8 Basic"-version is a weakness too,...so you may need to download and re-install a new Windows version. You can get Windows 8 from G4TW too, here:

http://games4theworld.org/downloads.html

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