Cant open the Sims 4, Help? [SOLVED]

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Cant open the Sims 4, Help? [SOLVED]

Post by kaylanicole01 on Fri Feb 20, 2015 9:35 pm


After I applied the Ultimate fix I keep getting this message when I try to play.

//EDIT

Nvm i finally fixed it

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Re: Cant open the Sims 4, Help? [SOLVED]

Post by SeoY on Sun Feb 22, 2015 2:57 pm

Hi there, @kaylanicole01, and welcome to the Games4theworld Forum! Very Happy

Would you mind telling us exactly how you fixed the issue? It may help someone in the future if they encounter the same thing. We can close the topic afterwards. Thanks in advance!

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Re: Cant open the Sims 4, Help? [SOLVED]

Post by kaylanicole01 on Sun Feb 22, 2015 7:45 pm

so i have a previous version of Microsoft visual c++ 2013 on my laptop so i uninstalled that and reinstalled Microsoft visual c++ 2013 x86 from "C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\vc\vc2013\redist" and then it started to work

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Re: Cant open the Sims 4, Help? [SOLVED]

Post by The_gh0stm4n on Thu Feb 26, 2015 10:10 pm

@kaylanicole01 wrote:so i have a previous version of Microsoft visual c++ 2013 on my laptop so i uninstalled that and reinstalled Microsoft visual c++ 2013 x86 from "C:\Program Files (x86)\Electronic Arts\The Sims 4\__Installer\vc\vc2013\redist" and then it started to work


Thank you for letting us know about this ! Smile  I will now close the topic - if you have any further questions, feel free to open a new thread at any time. Have fun !
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