Could this be the cause of my start up problems?

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Could this be the cause of my start up problems?

Post by lozizzle on Thu 05 Mar 2015, 23:35

When installing Sims 4 I made sure to put it on my exceptions list so my antivirus wouldn't compromise the installation in any way. However, I did not include the ultimate fix on the exception list and this happened:



My antivirus quarantined this file that I'm pretty sure was in the ultimate fix file. Could this be causing the initialization error that I keep getting? This is the only thing that I think could be causing this issue because I made sure to follow all the other steps that you guys provided to prevent this from happening   

Is this actually a dangerous file, or can I restore it? Will that fix the initialization error?

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Re: Could this be the cause of my start up problems?

Post by The_gh0stm4n on Fri 06 Mar 2015, 07:05

@lozizzle wrote:When installing Sims 4 I made sure to put it on my exceptions list so my antivirus wouldn't compromise the installation in any way. However, I did not include the ultimate fix on the exception list and this happened:



My antivirus quarantined this file that I'm pretty sure was in the ultimate fix file. Could this be causing the initialization error that I keep getting? This is the only thing that I think could be causing this issue because I made sure to follow all the other steps that you guys provided to prevent this from happening   

Is this actually a dangerous file, or can I restore it? Will that fix the initialization error?


Hello and welcome to our forum,


Yes, the file is safe to use, and yes, you should correctly configure all your anti-virus and anti-malware programs, so that they don't delete your stuff. Smile  Restore these deleted files from your quarantine. And for a start, this guide might help you, and it might serve as a first step to correctly configure your programs.

http://games4theworld.bestgoo.com/t18501-unable-to-start-initialization-error-at-startup-updated-on-26-2-2015



Good luck for now, and keep us posted !
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