"Error during startup. More information is in the log"

View previous topic View next topic Go down

"Error during startup. More information is in the log"

Post by Cellitha on Sat 21 Mar 2015, 18:37

I have a curious problem.

I downloaded the Sims 3 Complete Collection to my Win7 PC yesterday. As instructed by the installation guide I 1) installed the base game first, 2) then ran the 1.67-update, 3)before I started to install all of the expansions and stuff-packs. Only when I had installed all of them did I drag and drop the .exe and .dll from the #Crack-folder to my Game/Bin. 
Still, as I try to start the game, I get the message "Error during startup. More information is in the log" (or rather the swedish version of it) as soon as the launching menu turns up. 

I saw the advice shown in the Youtube video about how to "clean up keys" in regedit. The problem is the games have never been installed on this computer before, and all "keys" that is shown is of expansions I only just installed and actually want there.

I suspect my problem has something to do with me installing all of the games in my D-drive, as it outsize the C-drive by far. There's no way I've got any room for all of the Sims3-games in the C-drive, where the game directs me by default - and I can't imagine why I should have to. O_o


Please help!
avatar
Cellitha
Posting Nerd
Posting Nerd

Windows version :
  • Windows 7

Favourite games : Right now: Dragon Age: Inquisition and Assassin's Creed: Black Flag!
Female Posts : 55
Points : 1760
Reputation : 1
Join date : 2012-12-31
Age : 33
Location : Sweden

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by The_gh0stm4n on Sun 22 Mar 2015, 00:53

@Cellitha wrote:I have a curious problem.

I downloaded the Sims 3 Complete Collection to my Win7 PC yesterday. As instructed by the installation guide I 1) installed the base game first, 2) then ran the 1.67-update, 3)before I started to install all of the expansions and stuff-packs. Only when I had installed all of them did I drag and drop the .exe and .dll from the #Crack-folder to my Game/Bin. 
Still, as I try to start the game, I get the message "Error during startup. More information is in the log" (or rather the swedish version of it) as soon as the launching menu turns up. 

I saw the advice shown in the Youtube video about how to "clean up keys" in regedit. The problem is the games have never been installed on this computer before, and all "keys" that is shown is of expansions I only just installed and actually want there.

I suspect my problem has something to do with me installing all of the games in my D-drive, as it outsize the C-drive by far. There's no way I've got any room for all of the Sims3-games in the C-drive, where the game directs me by default - and I can't imagine why I should have to. O_o


Please help!


Hello again,

That looks similar to the issue the other user had on here earlier. Look at the install location in your D: drive, Is there a folder named "The Sims 3 Base Game" ? 


If so, that's an interesting glitch, and in the end, you may need to un-install everything and then try and free up space on your C: drive. But let's see.


Did you use the program WinRAR for extracting ? Also, try re-downloading the manual patch from step # 2 here:
http://games4theworld.bestgoo.com/t1171-must-read-how-to-install-the-sims-3-correctly



And use this newly downlaoded patch instead. After which you use again the included Ultimate fix (from the Complete Collection). See if that gets your game running. Good luck for now !
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14066
Points : 18661
Reputation : 1982
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by Waad on Sun 22 Mar 2015, 14:36

I guess you're faceing the same problem as I'm
avatar
Waad
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 64 bits (x64)

Female Posts : 6
Points : 887
Reputation : 0
Join date : 2015-03-20
Age : 24

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by Cellitha on Mon 23 Mar 2015, 01:23

After two hours of teamviewer-help (from a friend), I finally gave up. Uninstalled everything, erased keys, cleaned out my C-drive, redownloaded och reinstalled it all - but in C-drive. Everything works perfectly.

I'll play with my C-drive filled to the brim until I tire of it all and uninstall again, so it'll work for me, but would ofc want it to be in D-drive permanently. That fight is for an other day, though. Thank you!
avatar
Cellitha
Posting Nerd
Posting Nerd

Windows version :
  • Windows 7

Favourite games : Right now: Dragon Age: Inquisition and Assassin's Creed: Black Flag!
Female Posts : 55
Points : 1760
Reputation : 1
Join date : 2012-12-31
Age : 33
Location : Sweden

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by Sim Architect on Wed 25 Mar 2015, 22:35

You can also try to make an NTFS symbolic link, which could create a "fake folder" inside of your "C" drive pointing to another folder in another drive. The game would still look for the original folder in the "C" drive, but the operating system would be forwarding info from the other drive instead, seamlessly...

Let's know if you need further guidance on it.

Below, a video with a step=by-step guide on how to install The Sims 3 with all expansions, stuff packs and updates:





Happy simming!
Tea 5 Tea 5 Tea 5 Tea 5

_________________
Kind regards!

The Sim Architect

It was nice being here. I will be away for a while...

avatar
Sim Architect
Entertainer
I'll make you smile
Entertainer I'll make you smile

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Male Posts : 1851
Points : 4254
Reputation : 162
Join date : 2012-03-10

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by The_gh0stm4n on Thu 26 Mar 2015, 00:53

@Cellitha wrote:After two hours of teamviewer-help (from a friend), I finally gave up. Uninstalled everything, erased keys, cleaned out my C-drive, redownloaded och reinstalled it all - but in C-drive. Everything works perfectly.

I'll play with my C-drive filled to the brim until I tire of it all and uninstall again, so it'll work for me, but would ofc want it to be in D-drive permanently. That fight is for an other day, though. Thank you!

There may be something wrong, indeed. I'm sorry to hear you had to install it on your C: drive. WhatDidUJustCallMe?  Do you have any other questions for now, or can I close the thread ?  


P.S. about the "symbolic link" that Sven mentioned before, I wrote a tutorial here:
http://games4theworld.bestgoo.com/t17437-redirecting-the-username-folder-the-sims-3-to-a-different-location

You can apply the same procedure to any folder you like basically. 
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14066
Points : 18661
Reputation : 1982
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

Re: "Error during startup. More information is in the log"

Post by Sim Architect on Thu 26 Mar 2015, 01:34

What he said. Thanks a lot, Carlos! I knew there was a topic but I didn't do a proper search. I'll also post the link to the topic when I post my tutorial on how to install the game (I have the link in the descriptions of my video, but I really liked the idea you got when you posted the link also).

Tea 5 Tea 5 Tea 5

_________________
Kind regards!

The Sim Architect

It was nice being here. I will be away for a while...

avatar
Sim Architect
Entertainer
I'll make you smile
Entertainer I'll make you smile

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Male Posts : 1851
Points : 4254
Reputation : 162
Join date : 2012-03-10

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum