Sims 3 crashes during interaction with other Sims --HELP--

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Sims 3 crashes during interaction with other Sims --HELP--

Post by FCat on Mon 30 Mar 2015, 14:32

I have been playing The Sims 3 for over two years now and have never encountered this problem before. I have been having an issue that causes the game to unexpectedly crash during conversation with another Sim. I am fully able to play the game normally with no problems, no matter what it is I am doing, however as soon as it comes to chatting with another Sim, it freezes for about two seconds and then proceeds to crash and sends me back to the desktop. I do have expansions to The Sims 3 and may feel that I might have too many, would anything there be the case? The expansions I have are: 
Ambitions
High-End Loft Stuff
Late Night
Master Suite Stuff
Pets
Town Life Stuff
University Life

Any help or advice I can get will be much appreciated, thank you simmers! I tip my fedora.

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Re: Sims 3 crashes during interaction with other Sims --HELP--

Post by Ɛɗιη on Mon 06 Apr 2015, 10:51

Hello,

Are you using mods at all?
Whether or not you have too many expansions depends on your computer specs. Though if that is the case, the problem usually doesn't manifest itself at a particular moment, but rather, at random.

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Re: Sims 3 crashes during interaction with other Sims --HELP--

Post by FCat on Mon 06 Apr 2015, 21:30

Lady ElDi wrote:Hello,

Are you using mods at all?
Whether or not you have too many expansions depends on your computer specs. Though if that is the case, the problem usually doesn't manifest itself at a particular moment, but rather, at random.
I have 1 mod running however the problem still persisted prior to the installation of the mod. I feel as though there may be a certain action involved in the interactions between sims as I have played it without interaction towards another sim for about 4 hours yet the second I speak to one - it crashes. I am not sure what this problem could be and while the game is playable without interaction, I feel as though sending a Sim to University and not interacting would make the expansion hardly worth it. Any help would be appreciated. Thanks.

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Re: Sims 3 crashes during interaction with other Sims --HELP--

Post by Sim Architect on Tue 07 Apr 2015, 03:10

Hi! Please, close your game, restart your computer, then rename the folder "The Sims 3" inside of "Documents/Electronic Arts" in your user folder to anything else.

After that, run the game again (it will recreate a "blank state" folder) and see if the error persists.

Then, please let us know for further assistance.

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Re: Sims 3 crashes during interaction with other Sims --HELP--

Post by FCat on Tue 07 Apr 2015, 11:26

@Sim Architect wrote:Hi! Please, close your game, restart your computer, then rename the folder "The Sims 3" inside of "Documents/Electronic Arts" in your user folder to anything else.

After that, run the game again (it will recreate a "blank state" folder) and see if the error persists.

Then, please let us know for further assistance.

Tea 5 Tea 5 Tea 5
Seems as though that solved the issue as far as I can tell. Any idea what would have been causing the problem then? Thanks for the help!

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Re: Sims 3 crashes during interaction with other Sims --HELP--

Post by Sim Architect on Wed 08 Apr 2015, 02:31

Hi! Sorry for my delay, I just got home.

The problem may be with a saved game (corrupt file in it), a Custom Content, a Downloaded Content or another file inside of the "old" Sims 3 folder.

I would advise you to restore stuff slowly, a few CCs per time, run, rinse, repeat. Then do the same with the latest saves you wanna keep. Once you recover everything you are good to go, otherwise, you will find the defective file and you'll be able to decide if you wanna delete it or try to recover it somehow (sometimes it is possible, it happened to a very important old save of mine).

Please, let us know how things are going and if you need more ideas.

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