My Sims 4 is not starting. [SOLVED]

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My Sims 4 is not starting. [SOLVED]

Post by tsnell23 on Fri 10 Apr 2015, 18:36

I keep getting this error message

Unable to start:

The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update via Origin to play.

[d6f91ffb29f00e76]

I installed the Sims Get to Work and uninstalled the sims 4 by mistake. So I reinstalled the sims 4, applied the fix and keep getting this error message.
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Re: My Sims 4 is not starting. [SOLVED]

Post by Webmaster on Sat 11 Apr 2015, 19:07

Hi there,

Can you try this, to be sure:

1. Remove Get to Work.
2. Remove The Sims 4 base game.
3. Restart your PC.
4. Reinstall The Sims 4.
5. Reinstall Get to Work.
6. Test game.

As you can see, you do not need the Ultimate Fix in this process. You can use Your Uninstaller! Pro from www.games4theworld.org for uninstallation. Good luck and please let us know the result!

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Re: My Sims 4 is not starting. [SOLVED]

Post by tsnell23 on Sat 11 Apr 2015, 23:58

Thanks that worked!


Mod edit: problem solved, topic closed. Thanks for letting us know ! Smile 

- Carlos
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Re: My Sims 4 is not starting. [SOLVED]

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