Game stops responding after a couple of minutes. [SOLVED]

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Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Fri 10 Apr 2015, 21:21

Hi

I've been receiving a lot of warning signs so often everytime I play my sims 4. It says "the sims 4 has stop working". At first it didn't bother me much as I tend to save my game often but after installing the sims 4 get to work I notice it gets worse. Sometimes it would re-appear 5 minutes after I restart the game. Would you happen to have a solution for this glitch? 

Thanks again for your hard work Smile

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by coolcandy3001 on Fri 10 Apr 2015, 21:26

I know it's probably an annoying question, but do you have any mods or CC? in GTW, this happened to me because of out dated script mods.
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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Fri 10 Apr 2015, 21:39

coolcandy3001 wrote:I know it's probably an annoying question, but do you have any mods or CC? in GTW, this happened to me because of out dated script mods.
I actually do have mods but no cc. Do you know where I could get the updated mods then? thanks for your reply 

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by coolcandy3001 on Fri 10 Apr 2015, 21:56

shaaznovriann wrote:
coolcandy3001 wrote:I know it's probably an annoying question, but do you have any mods or CC? in GTW, this happened to me because of out dated script mods.
I actually do have mods but no cc. Do you know where I could get the updated mods then? thanks for your reply 
What mods do you have? ModTheSims has them, but the site search never works for me, so if you type the name of the mod you have into google, a link for it will come up and see if the person has put a newer version of the mod up.
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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Fri 10 Apr 2015, 21:58

coolcandy3001 wrote:
shaaznovriann wrote:
coolcandy3001 wrote:I know it's probably an annoying question, but do you have any mods or CC? in GTW, this happened to me because of out dated script mods.
I actually do have mods but no cc. Do you know where I could get the updated mods then? thanks for your reply 
What mods do you have? ModTheSims has them, but the site search never works for me, so if you type the name of the mod you have into google, a link for it will come up and see if the person has put a newer version of the mod up.
Will definitely have a look in to it. Thanks so much!

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Fri 10 Apr 2015, 22:27

Apparently it glitches everytime I try to call for the "buy retail" on the computer. That's when the pop up appears..

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by coolcandy3001 on Fri 10 Apr 2015, 22:51

shaaznovriann wrote:Apparently it glitches everytime I try to call for the "buy retail" on the computer. That's when the pop up appears..
I've never tried that before, try using your phone, I always buy it on my phone lol.
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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Sat 11 Apr 2015, 10:57

I did try it with my sims's phone and same problem occured... heeellllppp

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by coolcandy3001 on Sat 11 Apr 2015, 11:50

shaaznovriann wrote:I did try it with my sims's phone and same problem occured... heeellllppp
Does everything else to do with the GTW expansions work? e.g clothes and careers?
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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by shaaznovriann on Sat 11 Apr 2015, 20:55

coolcandy3001 wrote:
shaaznovriann wrote:I did try it with my sims's phone and same problem occured... heeellllppp
Does everything else to do with the GTW expansions work? e.g clothes and careers?
i havent tried clothes but building retails lot, and entering the new world works. Ir only stops the moment I tell my sim to buy a retail.

//EDIT


shaaznovriann wrote:
coolcandy3001 wrote:
shaaznovriann wrote:I did try it with my sims's phone and same problem occured... heeellllppp
Does everything else to do with the GTW expansions work? e.g clothes and careers?
i havent tried clothes but building retails lot, and entering the new world works. Ir only stops the moment I tell my sim to buy a retail.
I found the solution thanks!

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by Adwomin on Sat 11 Apr 2015, 21:40

shaaznovriann wrote:
shaaznovriann wrote:
coolcandy3001 wrote:
shaaznovriann wrote:I did try it with my sims's phone and same problem occured... heeellllppp
Does everything else to do with the GTW expansions work? e.g clothes and careers?
i havent tried clothes but building retails lot, and entering the new world works. Ir only stops the moment I tell my sim to buy a retail.
I found the solution thanks!
Hi there,

Glad to hear you fixed it!
Do you mind sharing the fix for others who have the same issue?

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Possible Solution (maybe) for game crash

Post by shaaznovriann on Sat 11 Apr 2015, 22:10

Of course Smile

So what I did was I went to mydocuments/ElectronicArts/ and there I changed 'the sims 4' folder to just 'sims 4'. Then I restarted my game. 
Automatically you'll notice that it's as if you rebooted your game (as if it's your first time playing with tutorials, basically everything is new) and you'll also notice that all of your game is gone, that's completely normal because the moment you launched your game, the sims 4 went and created a new 'the sims 4' folder in your electronic arts folder. 
So what I did was, I quit my game and went back to the 'sims 4' folder (so it's your previous the sims 4 folder that you renamed) and copied all of what's in my saved folder (I would not recommend you to copy paste the folder itself because it might not solve the problem) and I then pasted to my new 'the sims 4' folder to the saved folder.  
Once you restart your game you'll have everything as normal. 

If you receive a cursor or camera control problem like I did, for PC what I did was ctrl+shift+tab that will allow you to set your camera to normal, if you press on the 3 buttons again then it will return to its first state. Try it once then see how your camera control ends up. 
I was completely mind blowned when I figured this out lol Shocked


Hope that helped anyone in need Very Happy have fun playing simmers x

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Re: Game stops responding after a couple of minutes. [SOLVED]

Post by The_gh0stm4n on Mon 13 Apr 2015, 17:47

shaaznovriann wrote:Of course Smile

So what I did was I went to mydocuments/ElectronicArts/ and there I changed 'the sims 4' folder to just 'sims 4'. Then I restarted my game. 
Automatically you'll notice that it's as if you rebooted your game (as if it's your first time playing with tutorials, basically everything is new) and you'll also notice that all of your game is gone, that's completely normal because the moment you launched your game, the sims 4 went and created a new 'the sims 4' folder in your electronic arts folder. 
So what I did was, I quit my game and went back to the 'sims 4' folder (so it's your previous the sims 4 folder that you renamed) and copied all of what's in my saved folder (I would not recommend you to copy paste the folder itself because it might not solve the problem) and I then pasted to my new 'the sims 4' folder to the saved folder.  
Once you restart your game you'll have everything as normal. 

If you receive a cursor or camera control problem like I did, for PC what I did was ctrl+shift+tab that will allow you to set your camera to normal, if you press on the 3 buttons again then it will return to its first state. Try it once then see how your camera control ends up. 
I was completely mind blowned when I figured this out lol Shocked


Hope that helped anyone in need Very Happy have fun playing simmers x


Hello,

For the future, you could also try deleting ONLY the file "localtumbcachae.package", which is located in My Documents/Electronic Arts/The Sims 4. And see if that helps you already. Other than that, thank you for sharing this possible solution with us. Smile  Have fun with the game, and feel free to get back to us anytime.

Topic closed. Wink 

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