Sims 4 Gallery "RLD". [SOLVED]

View previous topic View next topic Go down

Sims 4 Gallery "RLD". [SOLVED]

Post by LegendarySims on Sun 12 Apr 2015, 21:34

My gallery is just saying RLD and I can't get it to change, I've tried the CaS demo method but that won't work properly so I contacted EA and they said this..



He didn't help at all (Apart from giving me a 15% Discount Code Very Happy)

Any solutions?

_________________


Hey there! My name is LegendarySims, I love Simming, and I've been playing The Sims ever since the first game! Be sure to check out some useful stuff below!

avatar
LegendarySims
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : The Sims™ 3 /\ The Sims™ 4 /\ ROBLOX /\ Train Simulator 2015 /\ Rollercoaster Tycoon 3
Female Posts : 55
Points : 1423
Reputation : 4
Join date : 2014-01-21
Age : 20
Location : United Kingdom

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by SeoY on Sun 12 Apr 2015, 23:00

Hi there, @LegendarySims! Smile

I think there was a misunderstanding in that conversation with Origin support. The Sims 4 Game Time and the Create-a-Sim Demo are two completely different things. It's true that the Game Time was only for 48 hours (limited time), and it's not available anymore, but the CAS Demo doesn't have such restrictions. And it's still available.

Now, what exactly is the problem you are encountering in the CAS Demo? You should be able to connect to the Gallery there just fine, and then connect in the normal game.

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1726
Points : 3643
Reputation : 298
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by LegendarySims on Sun 12 Apr 2015, 23:01

It shows the logo and the cutscene but then leads to a blackscreen, and does not do anything. I left it for half-hour at one point but nothing happened.

_________________


Hey there! My name is LegendarySims, I love Simming, and I've been playing The Sims ever since the first game! Be sure to check out some useful stuff below!

avatar
LegendarySims
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : The Sims™ 3 /\ The Sims™ 4 /\ ROBLOX /\ Train Simulator 2015 /\ Rollercoaster Tycoon 3
Female Posts : 55
Points : 1423
Reputation : 4
Join date : 2014-01-21
Age : 20
Location : United Kingdom

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by SeoY on Sun 12 Apr 2015, 23:03

@LegendarySims wrote:It shows the logo and the cutscene but then leads to a blackscreen, and does not do anything. I left it for half-hour at one point but nothing happened.

Well, that would be a problem with the Demo itself. Have you tried right-clicking the CAS Demo in your Origin library and choosing 'Repair game'? Let it finish and see if you can open it then.

Another possibility is completely uninstalling the Demo and reinstalling it through Origin.

Please, let us know how it goes. Good luck! Very Happy

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1726
Points : 3643
Reputation : 298
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by LegendarySims on Sun 12 Apr 2015, 23:43

Tried both methods and still having the same problem :L

_________________


Hey there! My name is LegendarySims, I love Simming, and I've been playing The Sims ever since the first game! Be sure to check out some useful stuff below!

avatar
LegendarySims
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : The Sims™ 3 /\ The Sims™ 4 /\ ROBLOX /\ Train Simulator 2015 /\ Rollercoaster Tycoon 3
Female Posts : 55
Points : 1423
Reputation : 4
Join date : 2014-01-21
Age : 20
Location : United Kingdom

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by SeoY on Sun 12 Apr 2015, 23:46

@LegendarySims wrote:Tried both methods and still having the same problem :L

I see. Well, your next step would be to actually reinstall Origin.

Make sure you restart your PC after the uninstall and before you install it again. See how it goes then. Good luck!

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1726
Points : 3643
Reputation : 298
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by The_gh0stm4n on Mon 13 Apr 2015, 00:14

@LegendarySims wrote:My gallery is just saying RLD and I can't get it to change, I've tried the CaS demo method but that won't work properly so I contacted EA and they said this..



He didn't help at all (Apart from giving me a 15% Discount Code Very Happy)

Any solutions?


15% discount... ? Wow...  Rolling Eyes  Did that guy (?) even know what he was talking about ?


That said, I just tested it myself: logged into my Origin account (stayed online), started the pirated Sims 4 game, and then got this:





Not only can I instantly access the gallery, but also download stuff, into "my library". Are you sure you MARKED the box "Online Access" in the options menu, under the "Other"-tab there ?

Though I have both the Sims 4 CAS demo and the legit base game on Origin, I don't think the base game plays a role in that.
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14101
Points : 18708
Reputation : 1989
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by LegendarySims on Sat 18 Apr 2015, 21:50

It seems they never know what I'm going on about.. Every time I contact them they give me games or discount codes.
Before they've given me The Sims 3 and SimCity 5 for free for just contacting them.. (So you know what to do just before you buy something on Origin) xD

Anyway, after restarting my PC and doing the CaS method it works now. Bit of a pain I need to keep exiting after I use it in order to be able to use the EP's but I suppose its better than nothing.

Thanks for the help! Very Happy

_________________


Hey there! My name is LegendarySims, I love Simming, and I've been playing The Sims ever since the first game! Be sure to check out some useful stuff below!

avatar
LegendarySims
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : The Sims™ 3 /\ The Sims™ 4 /\ ROBLOX /\ Train Simulator 2015 /\ Rollercoaster Tycoon 3
Female Posts : 55
Points : 1423
Reputation : 4
Join date : 2014-01-21
Age : 20
Location : United Kingdom

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by hawkbs on Sun 19 Apr 2015, 02:40

@LegendarySims wrote: Bit of a pain I need to keep exiting after I use it in order to be able to use the EP's but I suppose its better than nothing.

Thanks for the help! Very Happy
Yup thats the correct way and only way to do it unless you actually buy the game and expacs. Start origin start game first screen goto gallery grab what you want. Exit out of game shut down Origin then start game again.

hawkbs
Posting Nerd
Posting Nerd

Posts : 30
Points : 911
Reputation : 5
Join date : 2015-04-01

View user profile

Back to top Go down

Re: Sims 4 Gallery "RLD". [SOLVED]

Post by The_gh0stm4n on Sun 19 Apr 2015, 11:08

@LegendarySims wrote:It seems they never know what I'm going on about.. Every time I contact them they give me games or discount codes.
Before they've given me The Sims 3 and SimCity 5 for free for just contacting them.. (So you know what to do just before you buy something on Origin) xD

Anyway, after restarting my PC and doing the CaS method it works now. Bit of a pain I need to keep exiting after I use it in order to be able to use the EP's but I suppose its better than nothing.

Thanks for the help! Very Happy

Thanks for letting us know, and feel free to get in touch with us again, if you want to ask anything. Smile  Problem solved, topic closed !
avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†
Male Posts : 14101
Points : 18708
Reputation : 1989
Join date : 2012-11-02
Age : 30
Location : San Fierro

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum