Microsoft Office 2013 - Cannot Open Autorun.exe

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Microsoft Office 2013 - Cannot Open Autorun.exe

Post by Courtneyluv12 on Thu 07 May 2015, 02:47

Hi! So I just finished downloading Microsoft Office 2013 from here. The installation guide says to open the Autorun.exe file. I try to do so, but an error pops up saying this:



I don't know what to do from here.. I have Windows Vista, is that why? Please help ASAP!

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Re: Microsoft Office 2013 - Cannot Open Autorun.exe

Post by D' Eradicated on Thu 07 May 2015, 08:50

Apparently, you can't use Office 2013 on Vista because only Windows 7 and up are supported. Sorry about that.

You can still go for Office 2010, though.

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Re: Microsoft Office 2013 - Cannot Open Autorun.exe

Post by Adwomin on Thu 07 May 2015, 20:05

Courtneyluv12 wrote:Hi! So I just finished downloading Microsoft Office 2013 from here. The installation guide says to open the Autorun.exe file. I try to do so, but an error pops up saying this:



I don't know what to do from here.. I have Windows Vista, is that why? Please help ASAP!

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Hi there,

Indeed, only 7+ is supported unfortunately. The real question is actually why you're still using Vista?(!) You should really consider upgrading to 7 or 8.
You can still install our Office 2007 and 2010 uploads on your Vista operating system. The 2007 one doesn't even require an activation. Smile

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Re: Microsoft Office 2013 - Cannot Open Autorun.exe

Post by Courtneyluv12 on Thu 07 May 2015, 22:50

Aah, that's what I figured, thanks! I'm downloading Office 2010 now. :]

Honestly, I have no idea why I haven't upgraded, haha. I share a computer with my family so I guess I'll need their "permission" to do so. I've told them about upgrading but we haven't gotten around to it. I'll remind them again :]

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Re: Microsoft Office 2013 - Cannot Open Autorun.exe

Post by Adwomin on Fri 08 May 2015, 20:05

Courtneyluv12 wrote:Aah, that's what I figured, thanks! I'm downloading Office 2010 now. :]

Honestly, I have no idea why I haven't upgraded, haha. I share a computer with my family so I guess I'll need their "permission" to do so. I've told them about upgrading but we haven't gotten around to it. I'll remind them again :]
Hi there,

If you need help with the installation by then, don't hesitate to let us know.
And, obviously, don't forget to make an external backup of the files you don't want to lose during the upgrade. Razz (Assuming you'll do a "clean" installation, which I highly recommend)

Is there anything else we can currently help you with, or can we consider this Mystery solved ? Very Happy

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